Thank you for coming out Scottie! The install crew was very professional. They made quick work of replacing our AC system. The even installed our smart thermostat for us!! Great Job!!
The Sunday of Memorial weekend our AC system stopped working and that evening we were on the phone desperate to fix it asap. Thankfully Elmers was not taking the day off and they showed up Monday morning, Monday afternoon and Monday Evening. We were given about a dozen options and alternatives to choose from. Ultimately we chose to install a new unit inside and out. They brought us portable AC units to put in our home to help us cool down. The demo team came that evening and did their part. In the morning our installers were here and ready to GO! I can’t say enough about how friendly, fast and CARING the Elmers team was and has been. It’s been a long time since I have experienced such customer service by a company.
I called Elmer's and they were professional. Kept me updated on the technician's arrival. The technician arrived as planned. He was extremely professional. He also showed me photos of all of the elements and parts he used. Scottie provided options and he was extremely professional. I will call them again! I am highly satisfied and would recommend the company.
⭐️⭐️⭐️⭐️⭐️🌟Brian took very good care of me and the house, was very respectful and explained everything to me, and then we had a nice time talking about what brought him to the company and how pleased I was with the company and their service I love your origin story! And I told him how my priest, Father John, recommended y'all to me and I'm so glad he did!! thank you for your quality service!
This review is less timely than I would have liked, due to scheduled travel. I had AC failure about 3 weeks ago, and had to delay repairs for a couple of days. During the work, Manuel C. & Domingo S. needed to pause to get a part some distance away, which they did. The work took the entire day, but they saw it through, and finished before leaving. I really appreciate their professionalism and persistence, as well as the great work they did. Thanks, guys!
I can't say enough about our tech and this company! An honest and professional group that offers options and let's the customer decide! What a concept right? I was told we needed 2 new units by 2 companies. Elmer's gave us four options...$800 later, our units are running great! I almost forked out over $20k for both units. Thank you so much Elmer's. Everyone should be running to try this company!!!
Jose is very personable and a great guy. Amazingly thorough. I needed major work done. There was no pressure, they presented several options. I would definitely call them again.
My ac stopped cooling so I heard a ad on the radio for this company and decided to give them a try. I went through the online process and scheduled my appointment. About 20 minutes later I received a text message saying that they needed more information. I provided the information thinking that they needed to know exactly what they needed to bring to fix my issue. I was very rudely informed that they are NOT going to come look at my AC unit because they have “members” that they take care of. Long story short DO NOT use this company. They are trash and they only want you to “join” their membership monthly billing or they are not going to come look at your AC. Horrible company leaving people burning up in their homes because they don’t want to be billed monthly for a membership fee.
We haven't had AC for almost 2 years. Called multiple companies, only 2 came out. They both said I'd have to pay over $7k for a whole new unit. Scottie came out and saw that the outside unit was wired wrong. He had us up and running in less then 15 minutes, with a decent price. Can finally get rid of these window units now. Thank you
Exceptional service! Our tech Volley did an amazing job explaining what all was wrong with our HVAC. He started and completed the work in a timely manner. He explained our options and walked us through the entire process. Thank you Volley for providing us with exceptional service! We rate you 10 of 10!!
Tommy Gordineer
Thank you for coming out Scottie! The install crew was very professional. They made quick work of replacing our AC system. The even installed our smart thermostat for us!! Great Job!!
stephanie padilla
The Sunday of Memorial weekend our AC system stopped working and that evening we were on the phone desperate to fix it asap. Thankfully Elmers was not taking the day off and they showed up Monday morning, Monday afternoon and Monday Evening. We were given about a dozen options and alternatives to choose from. Ultimately we chose to install a new unit inside and out. They brought us portable AC units to put in our home to help us cool down. The demo team came that evening and did their part. In the morning our installers were here and ready to GO! I can’t say enough about how friendly, fast and CARING the Elmers team was and has been. It’s been a long time since I have experienced such customer service by a company.
Anabelle Monteiro
I called Elmer's and they were professional. Kept me updated on the technician's arrival. The technician arrived as planned. He was extremely professional. He also showed me photos of all of the elements and parts he used. Scottie provided options and he was extremely professional. I will call them again! I am highly satisfied and would recommend the company.
Kathryn Culbertson
⭐️⭐️⭐️⭐️⭐️🌟Brian took very good care of me and the house, was very respectful and explained everything to me, and then we had a nice time talking about what brought him to the company and how pleased I was with the company and their service I love your origin story! And I told him how my priest, Father John, recommended y'all to me and I'm so glad he did!!
thank you for your quality service!
Barbara Dauerty
This review is less timely than I would have liked, due to scheduled travel. I had AC failure about 3 weeks ago, and had to delay repairs for a couple of days. During the work, Manuel C. & Domingo S. needed to pause to get a part some distance away, which they did.
The work took the entire day, but they saw it through, and finished before leaving. I really appreciate their professionalism and persistence, as well as the great work they did.
Thanks, guys!
Katia Trevino
I can't say enough about our tech and this company!
An honest and professional group that offers options and let's the customer decide!
What a concept right?
I was told we needed 2 new units by 2 companies.
Elmer's gave us four options...$800 later, our units are running great!
I almost forked out over $20k for both units.
Thank you so much Elmer's.
Everyone should be running to try this company!!!
Sam Dancing
Jose is very personable and a great guy. Amazingly thorough. I needed major work done. There was no pressure, they presented several options. I would definitely call them again.
Jeremy Washburn
My ac stopped cooling so I heard a ad on the radio for this company and decided to give them a try. I went through the online process and scheduled my appointment. About 20 minutes later I received a text message saying that they needed more information. I provided the information thinking that they needed to know exactly what they needed to bring to fix my issue. I was very rudely informed that they are NOT going to come look at my AC unit because they have “members” that they take care of. Long story short DO NOT use this company. They are trash and they only want you to “join” their membership monthly billing or they are not going to come look at your AC. Horrible company leaving people burning up in their homes because they don’t want to be billed monthly for a membership fee.
Spawn Summers
We haven't had AC for almost 2 years. Called multiple companies, only 2 came out. They both said I'd have to pay over $7k for a whole new unit. Scottie came out and saw that the outside unit was wired wrong. He had us up and running in less then 15 minutes, with a decent price. Can finally get rid of these window units now. Thank you
Cristales Gloria
Exceptional service! Our tech Volley did an amazing job explaining what all was wrong with our HVAC. He started and completed the work in a timely manner. He explained our options and walked us through the entire process. Thank you Volley for providing us with exceptional service! We rate you 10 of 10!!