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    Thermo King of Dallas Reviews - 100

    3.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Deme Addisu

    How the charge will reduce or drop from $2500 to $1200 and from oil pump to AC line ? when you say it is too much and I don’t want the service?
    I have been here many times and bought from them aftermarket APU for 8k . West of money. I was not Abel to use the equipment continuously even for a single month . This one is my last visit. Even if I live in Dallas I will use the thermoking in west Memphis. I have a good experience with them ,they have a practical charging method. No attitude also unlike the Dallas .

    Andrew Macharia

    Went in without an appointment because their phones were down but they told me I’d be a work in but didn’t wait long and was called into a bay and had my alternator and reefer battery replaced in good time . I’d definitely be back

    James Cook, jr.

    Buddy came out and fixed both my problems with the trailer, I give him 5 stars cause he also fixed what he wasn’t called out to do! OTR fleet was called 1 hour before thermo King , but Buddy with thermo king arrived to our location before OTR fleet, OTR fleet was canceled! He showed up and got right on both problems and got us down the road!!! Thanks again

    James Morris

    Quick service and repair. Thanks fellas

    Diane Porter

    Awesome service
    Very professional

    Brenda

    There for the second time in a month and I have to say customer service was better than expected. You have to keep going in the office to check progress but overall I was pleased.

    Douglas Ellis

    I have been here before and the service is very good from the moment you check in. I called and Lacy said bring it in and we will get to it as quickly as possible. The tech doing the work did a great job of getting me in and out. I will start coming here rather than go to Ft.Worth Thermo King because they are very nasty and condescending, with no desire to really get you in, or done in a timely manner

    Vincent Clements

    I don't know why the reviews here are so bad. Yes, it's expensive, it's a thermoking! Service was top notch. No work was done without my approval, and the tech answered all questions without hesitation. This will be where I get my APU worked on from here out.

    Kim Hoff

    I called ahead with a reefer not starting. I knew it needed a battery. He said to bring it in and they’d diagnose it and get to it ASAP. I was told to wait until a bay opened up. I waited patiently and after about an hour the bay opened. Well I wasn’t allowed to pull in due to the service truck sitting in front of the bay. After almost another hour, and close to closing time, the technician said that he’d just bring the service truck over across the street, where they told me to wait, and so he did. After changing out the battery he said that he’d be back with a quote on changing the oil in the unit. After one more hour, and they were now closed, he came back with a quote of $1300. I said to forget the service and I’ll just pay for the battery. He charged me $464 for changing out a battery that took about 25 minutes. It was not after hours when he did this and it wasn’t a service call. This is highway robbery! I’ll NEVER be back and you shouldn’t go there either, unless you just have too much money and want to give it away!!

    Anasse Laouani

    Nice customer service There is a nice lady she told me her name { tina ., taila … )
    Also the specialist of APU system is LOC thank you buddy

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