Metro Air Conditioning Heating & Services

Metro air is my go to for service from now on! I worked with Chester. I cannot recommend him enough! First he squeezed my house in for a last minute estimate. Then, he got back to me with a fair quote and explained everything very thoroughly. He patiently helped me through the process of having a whole new unit put in from financing to after install care. Thank you so much Chester!

Sold me service lines i did not need. Had to replace a coil after one year. Leaking again will not warranty the junk they installed . Would not recommend them to an enemy.

Their work has always been excellent. This is the only company that I will call.

After two trips from Metro Air Conditioning and a $350.00 bill, we don't have a resolution. The first trip Larry replaced the Freon and three days later, we had the same issue. He wanted to charge me $265.00 to replace a thermostat. I politely asked him to rule out any other issues before moving forward with the replacement and to call me if that was the only option that would fix our problem.

Rather than call to ask me if he could replace the thermostat, he went ahead and did it and called me to let me know "I owed him some money".

After all of this, our A/C is still not working and we're out $350.00 and had to find another company to come diagnose and resolve our problems.

I would highly recommend you continue your search for an HVAC provider rather than employ this organization.

Larry was able to quickly fix my thermostat issue on a weekend call. He was professional, friendly and took the time to inform me all the steps he was taking throughout the service call. Metro Air will be my first call anytime I have another issue. Highly recommend.

Every interaction I had with Metro was excellent. From my initial call, all the follows up to the technician. Devorian Harris came within 30 minutes of my appointment window. Was able to diagnose the problem within minutes and had my unit blowing cool in about 30 minutes. My a/c went out on the hottest day of the year and thanks to Metro my issue was resolved within 24 hours. Very professional company with fair prices and great technicians.

My wife and I called Lowe's, and Home Depot along with Metro Air Conditioning. Lowe's and Home Depot gave us Higher quotes with lower quality equipment being installed then Metro so we decided to choose Metro for the install. The woman that we spoke with throughout the service procedure "Rachel" along with the installers were all highly professional and timely! The company (Metro) arrived immediately. They completed their research, did their review, waited for us to make a determination and once we made our selection Metro was here the Next Day! We have a Brand new house that was constructed last year. Metro installed a higher quality air conditioning system than the system that came with the home which is amazing to me. We are impressed with and thankful for Metro Air Conditioning!! We would definitely recommend Metro Air Conditioning Heating and Services as a provider of Great Services for the work that they do!

Devorian arrived on time and got right to work on my AC. He was professional, polite, and personable—explained everything that was wrong and how he was going to repair it, as well as gave a price breakdown for everything before getting started on the actual repairs, so that I could decide if I wanted to go forward or not. I didn’t catch the name of the dispatcher, but she was also kind and professional, and answered all of my questions very patiently. AC repair is always expensive but I feel that Metro was fairly priced and worth it for the quality and professionalism. I would 100% use them again in the future, and have already recommended them to two neighbors who are having AC issues as well. If it’s important to you (it is to me) Metro is Black owned and operated.

Ron came out and fixed our heating system quickly and efficiently. From my initial call, to the update I got from the company stating that our technician was on the way, to the service we received in our home- every encounter was excellent. I will 100% be using them again and highly recommend this company.

Called for an appointment on Friday (not an emergency) had Ron out the Saturday morning. Office staff is amazing, polite and professional. We had to call several times to arrange schedule because of a funeral. They were helpful and again so polite! We needed a new unit and it was installed the same day. Ron and installation crew were great. We’ve used several other companies and these guys are top notch.