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    Metro Air Conditioning Heating & Services Reviews - 100

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jason S

    My AC went out on a Sunday afternoon. Metro AC had someone at my house within 1.5 hours of calling. Devo was my technician. He had my AC back up and working within an hour. Devo was professional and explained everything to me. He also did my summer tune up. Thank Devo for the great service!

    Matthew Clay

    This is one of the best companies around, at least that I’ve worked with! My unit went down and just a day short of the coming winter storm, they sent someone out and got the job done ASAP. Brandon was wonder! Very polite, professional, and knowledgeable. Hopefully I don’t need anything in the future but if I do I’ll definitely be giving them a call

    Christy Alley

    Larry came out and fixed my issue. He took the time to explain to me what I needed to do to keep my unit running smoothly. He was considerate and explained all the charges so I understood what I needed and what I was paying for. He didn't try to fix something that wasn't broken and charge me for things I didn't need!!! I HIGHLY recommend this company. Thanks MR. Larry

    D Warren

    Had a great experience! Chaz showed up on time, listened to my issues, checked the system, and then explained what he found. He gave me an estimate, which I agreed too, then picked up the part that evening. He returned the next morning to install the part and was done in a couple of hours. I would definitely recommend Metro Air!

    Althea Carr

    We had an issue with our air conditioning unit and could not afford a new one at the time. Metro gave us the usual options but we could not handle that either at the time so they they gave us a alternative that we could handle, my stubborn Husband chose not to take the deal. Three days later living in the house without air only using fans, he decided to see if the offer was still available. Metro honored the deal at a lower price. thank God for Mr Lewis who found the problem but Mr. Larry DuBose turn on the air my hero! he was very polite and friendly like he had known us all his life. He also gave us some sound advice on getting the best usage of are unit. I highly recommend this crew to everyone.

    Cami Moore

    I had a wonderful experience with the techs from Metro. The techs took the time to explain the issue with our AC and what they were doing to fix it. Additionally, the techs helped us find an electrician to fix the issues discovered during the visit. The techs were knowledgeable, on time and courteous.

    Tamara Brooks

    I'd like to thank Ron & crew for the good work installing my new ceiling air vents and ducts. They were on time. Did a good job cutting out holes for new vents. Left no traces of ceiling debris on my floor. The new vent locations work great.

    Brandon Lane

    Had an area in the office that was not getting any airflow. Ron Johnson came out and told me what he would do to get it fixed, and not only kept adding services and upcharges. Started at $700, then ended up at $1300 after taxes. I asked him, will this fix the problem, he said it was be cold and the coldest area and this will take care of it all for you. Turned out that it didn't fix the problem. We called them back out, now all of a sudden he finds other issues, that are keeping it from getting cold. Now he wants to charge me another $1100.00 Not happy with the quality of work, and feel like I was lied to directly to my face. Will not recommend this company to anyone.

    sharayla webb

    I called them this morning and they had someone out the same day. I was told between 12 and 2, and he came promptly at 12. He explained the issue, gave me the cost and started the repairs. He gave me tips to try and prevent the issue in the future.

    I appreciate that he was polite and didn’t mind my son “helping” even though he was really in the way.

    I would recommend them to anyone needing service.

    Sheila Burchfield

    We loved Larry! He was professional, funny, listened to our “ expert “ opinions based on what we read on Google and taught us the “ why “ behind our issue. Great customer service from Ambreia in the office to Larry’s visit. Great company!

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