Airmax, Inc.

Appointment was made same day as request. Administration was very communicative and responsive. The technician was friendly and professional and took care of the issue quickly.

They were very thorough and provided helpful guidance on how to maintain the system. I was able to obtain a very timely response for the work needed.
6/20 - Technician very professional. Even in this swealthering he took his time to do a thorough job & provided full update on the system. Provided details on what the next service would include and approx date

Communication from the main office was incredible. Our tech, Matt, was polite and very professional. I appreciated how he explained everything and was respectful.

Very pleased!! They were able to make it out day of the call that our AC was broken and Matthew was very professional, helpful, and informative.

I have been using Airmax for years for by annual maintenance of my HVAC system. They are prompt and professional and take the time to educate me on what is important related to my systems. Highly recommend!

Tech tried to push sales for repairs not needed and did not address what was wrong with the unit. Left without doing anything after I refused to pay for what he said needed fixed that didn’t.

I used them to replace an outdated system. And have been using them for quarterly inspections and maintenance since. They are always professional and friendly. I have called about questions with my system and instead of pushing it off until the next day, they had somebody come out that same day to verify system operation. I will continue to use them and recommend them as well for any HVAC needs.

We had them come run air vents in our art gallery which we have just invested almost 200k remodeling. They cut the wrong location for the vent and left it wide open without trying to fix it. I had called the company, emailed, and even messaged the sales rep on facebook for WEEKS letting him know we had a grand opening. I never heard back from them and then got a call from a contractor they hired who was suppose to come the morning before the event. I showed up to have the place open and no one showed up and then a lady calls at 2:50 pm after we had to PAY someone to come fix it saying I was not getting back to someone. We do business with so many companies and never write complaints but this is ridiculous.

AirMax installed my HVAC system so I've used them now for several years and they continue to do an excellent job. Their scheduling is convenient, they arrive as promised keeping me informed of the arrival status of the technician. The Technician keeps me apprised of what's going on with the repair or the maintenance. Matthew did a great job today. AirMax has kept my system maintained so I haven't had many problems since it was installed. I've never been disappointed in their work.

We used Airmax for initial diagnosis through American Home Shield. Communication soon broke down between Airmax and us when we took steps to verify with Carrier Inc. that our manufacturer warranty would not be voided by the "alternative" repair we had scheduled Airmax to do. Carrier said it would void our warranty. The alternative repair was recommended by Airmax because they did not know when the back-ordered part we needed would arrive. We decided it was worth the loss of the $75 service fee we paid AHS to go with another company who was able to get the part. We reported the issue we were having with Airmax to AHS. Within a couple of days, we received a voice message from Airmax that the part we needed, "mistakenly arrived". Hmmm...Airmax was not the right fit for us.