Sirius Plumbing & Air Conditioning

I have been a home owner in Plano for 25 years and can say without fear of contradiction that Sirius is the most honest, reasonable and caring service provider I have worked with...this includes HVAC, plumbing, cable TV, landscaping, you name it. I use AHS Warranty and always request Sirius. This last time AHS sent another company that said I needed a whole new furnace. I got them to send Sirius out for a second opinion and it was a minor fix that was needed. Brian is a GREAT technician and while all of the Sirius customer service team has been fine to deal with, ask for Maddie...she was awesome. Thanks Sirius.

My compressor went out on my A/C on a very warm day. Gerber came out early on a Saturday morning & diagnosed that the compressor needed replacement. He worked with the office & got an approval from AHS by noon the same day. By Monday afternoon, the necessary part had been located & my A/C was up & running on Tuesday morning thanks to Marco! Sirius was fast, professional, knowledgeable, & reliable. I won't use anyone else for plumbing, A/C, or heating. They are the best!

I submitted a service request through my home warranty company for a pipe that is leaking in my house. Sirius was assigned to this work order. Plumber came over and determined he cannot fix the pipe since there is an "access problem". He claimed I will need to have someone break down my shower wall so that he can fix the problem and that would obviously not be covered by the home warranty. I know for a fact that is not true, as I brought in another plumber with 30 years' experience who said he can fix the issue without braking any walls to access the pipe.
Sirius plumber had me sign a form and would not provide a copy of it.
I am now trying to get a second opinion, but the home warranty is unable to process such request since they have not received the documentation from Sirius Plumbing & Air Conditioning, even though it has been three weeks since the plumber was at my house.
I will never use their services again.

Brian was extremely professional, courteous and knowledgeable. Sirius Plumbing and Air Conditioning was great to work with from our first phone through job completion. Highly recommended!

Our water heater went out right before the freeze and someone that was supposed to be off came to install new one. So thankful for them. Recently called them to fix a leak in washer fixture in wall and they came and fixed it, professional all the way! Love these guys (and gals in the office are awesome too)!

Received their services from AHS, they came out and looked at my A/C and identified a leaking coil and we paid for some refrigerant to help mitigate the issue since it was so hot and it would take a few days before we could schedule the repair. The tech informed us that the refrigerant could last for an unspecified time based on the leak and we just went for a while to see how long it would last, almost a year since the refrigerant seemed to fix the issue, but like they said it eventually ran out again. We contacted AHS to see if we could use Sirius again and it was against their policy to pick the provider so they sent out another technician that quoted a ridiculously high price for the same issue. We contacted Sirius directly and they contacted AHS on our behalf and was able to fix our leaking coil. They were very professional and compared to the other company the cost was way more reasonable. I will definitely recommend them. Had to call back a few times to follow up on previous calls but still worth 5 stars.

This company is outstanding and does great work.
The service quality provide by technician Jonathan Ramos is outstanding.
Jonathan is extremely professional and takes customer service to the next level. He takes ownership and treats you like family. He won't stop working on your repair until it's fixed and you're completely satisfied.
Great Job Jonathan and Great Job Sirius

Had some work done today by Sirius plumbing through american homeshield and must say the service was the best. Olu our plumber was quick and took care of all our plumbing concerns in less than an hour. Even recommended some extra services we didn't even think about that looked great! I will for sure be using them again!

This company is truly the best one out there! They are extremely professional and the work is done very well. Their customer service skills are top notch, and they will accommodate your needs no matter what. Definitely would recommend to anyone who needs this kind of work done.

Our water heater broke and within hours Sirius plumbing in North TX sent out Jonathan Ramos to assess our water heater situation. Jonathan was on time and very professional in his assessment and explanation of what happened and his recommendation in replacing the water heater. He also explained in detail the upgrades and options to enhance The new water heater‘s performance and longevity. I was extremely impressed with how professional and thorough Jonathan was and also trustworthy in our home. As a homeowner you don’t like these types of things to happen because it’s an unforeseen expense but having a professional like Jonathan come out to your house and fix the problem again was very cool to see and I will definitely recommend Jonathan to all of my family and friends for any of their plumbing/water heater needs. Thank you Jonathan for being so professional, on time, trustworthy and getting the job done right! 👊💪👍