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    Sirius Plumbing & Air Conditioning Reviews - 100

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Alan Jia

    We were lucky to get Ricky as our plumber. He was very responsive, professional, and very respectful to the property. 5-star experience

    Ty Formby

    I was forced to used this company through American Home Shield. They did the initial pre-season service for summer, and said everything looked fine. One week later I have a big leak in my Attic from my AC unit. Two inches of water sitting in the attic. Tons of secondary damage to my home. I originally had their plumber come out. He told me he would transfer me to their HVAC dept. He also told me they should have blown out the lines when they did their assessment, but didn't. They never sent out their HVAC, and put their American Homeshield calls on hold. Then they told me to call another place for the repairs and damages; b/c they were too busy to deal with it. WOW!

    Over the last year these guys have been out several times. Every time they find something different they ask me to pay additional for. Always trying to upsell for thermostats and various other non-essential things. When they came out for the Summer tune up; the guy "Cody" complained about something being done wrong on the AC unit; when in fact HE WAS THE ONE WHO WAS OUT LAST TO WORK ON IT! HAHAH.. I had kept the paperwork to show him. These people are full of it.

    I just noticed they responded and noted that they "Did not tell me they were too busy, and that they were following protocol by waiting on AHS to send in the work order." THIS IS A LIE! The girl on the phone literally told me "TWICE" that they could not take any more calls for the day and put AHS on "HOLD" so there was no way they could send in the Workorder! I spoke with American Homeshield 3 times, and they verified that Sirius put them on hold; so they could not schedule an appointment. The lady I spoke with asked their manager TWICE! They told me both times that they could not help me, and I needed to check somewhere else! So they their response is a LIE. YIKES! At least own up to what you said. This is just scummy. You aren't "Following Protocol". You guys serviced me for a pre-summer tuneup two weeks ago, and you didn't do standard maintenance, blowing out lines etc., and now i have a ton of secondary water damage. Sounds to me like you DON'T want a chance to make things right. Sounds like you guys just get on here and defend yourself. What a joke!

    These people are not honest at all, and don't care to make things right with the customer. DO NOT USE THESE GUYS!

    Shiv Basu

    Sirius Plumbing was referred to us by our Home Warranty company for an annual heating systems maintenance. I would give them a 5 star rating because of the ease of scheduling, professional handling, and courteous technicians. The technician knew his job, and completed it to my fullest satisfaction. I wish them all the best. And I would definitely hire their services in the future, for other issues as well - Plumbing and HVAC.

    Steve Richards

    We have used this company twice now for some plumbing repairs. Billy is an excellent technician. He provided us with details of what was wrong, what needed to be fixed, and all in a very polite way. We really enjoy Billy and ask for him personally.

    Nate Hargitt

    Helped with some HVAC issues. The original inspector was very knowledgeable and was able to debug my issue right away. I had him inspect my system to assess a need for a duct cleaning. He quoted a fair price on the spot (compared to 3 other companies I reach out to)

    The technicians who cleaned the system were very professional clean and efficient. I’d highly recommend them.

    Sundar Swaminathan

    Sirius plumbing was responsive, on time, and professional through the whole process of providing a quote, scheduling the installation, and replacing our regular tank water heaters with a tankless heater.

    Diane Vollmer

    I wanted to take this opportunity to recognize the outstanding job Damian did at 1615 Millview Place. Not only in the awesome leak detection along with Victor but in every aspect of the repair. Sergio was excellent and trustworthy as was Jimmy and gave me confidence in choosing Sirius. I will highly recommend Your company in hopes you will recognize these employees for a job well done.

    ram pallipati

    They came and repair my bathroom hand washing tab leaking a two weeks ago but now its started leaking again. I do not what is their service and why its leaking again. I am upset on their service based on their work.

    Joseph John

    Plumber came from Sirius and we’re Able to fix all the issues. I booked sirius through American home shield where I have previous issue with a plumber who argues with me. But Kenneth listened to all my plumbing issues and fixed everything. I recommend Sirius and ask for Kenneth Evans. He is the best.

    B Raney

    We have used this company for three different plumbing issues, garbage disposal replacement, a break in a water line and replacing an outside faucet. I met the owner when he was a sponsor at a women's golf tournament and decided to take a chance on his company. We have never looked back. Every technician is knowledgeable, professional and gets the job done right. Today's technician was Mike, but we have had others which tells me the owner only hires people who meet a certain standard.

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