Sirius Plumbing & Air Conditioning

Sirius Plumbing & A/C did a terrific job diagnosing and eventually replacing one of our AC systems. They work through American Home Shield in a service, called pro connect and coordinated the replacement for us using our insurance at a considerable savings. They are one of the few companies that is authorized by AHS to do the replacement service. We are very fortunate to have Sirius Plumbing & A/C work on our AC systems. We will go nowhere else.

Cody came by for my free HVAC check and was super thorough and explained everything in perfect laymen term for me! Very pleased with their service and AHS warranty for covering my refrigerant update! Definitely ask for Cody next time you call Sirius!

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Hands Down, this is the best Plumbing and AC company in Collin County! I have had them out to my house three times in the past month. The ladies on the phone are fantastic and very knowledgeable. For example, Melissa helped me with my busted water heater over the weekend. She told me what I needed to do. The technicians are punctual, professional, and promptly finish the job. If you don't use them, you are making a mistake!
Thank You, Sirius Plumbing and Air Conditioning.

Fantastic company, we had a difficult to solve issue with our tankless water heater and the techs at Sirius were able to discover and resolve the issue. Great job, tankless experts. Highly recommend!

Ricky has come to our house twice to do some repairs. He was on time, very professional and knowledgeable. He always wore shoe covers and placed tarp down when he had to cut into sheet rock. He cleaned up after himself!!! He did a great job fixing everything. I would highly recommend him.
Also Laquisha who has taken my call twice is very friendly and helpful. She was a pleasure to talk to, not like some other customer service departments who don’t seem to care or want to help.
Thank you Sirius Plumbing!!!!
Ginger U.

Sirius is the best customer service and performance I have had by a mile! They so courteous and professional! If you are having an issue please give them a try! You will not be disappointed!

Roger was very nice and very quickly resolved our clogged A/C main drip line. Over the years we've had this problem several times, with multiple technician trips to finally resolve the issue from other companies. Roger was top notch!

We have American home Shield warranty and they assigned this company to do toilet leak repair/ faucet replacement and repair shower valve.
They fix one thing and they create another leak ( they dont check after their work).
The shower had to come back three times to fix a leaking valve and the tech doing the work scratched the valve handle and not even accepts responsibility for the damage.
We call the manager ( Damien) and always goes to voice mail or tell us he is in a meeting and he never reply back to our issues and concerns.
we opened a case with Home Shield to replace a water heater and Sirius want to charge us$278 for hot water heater replacement permit and we called the city of Frisco and the permit fee is $40
They want to charge $1493 that we have to pay out of our pocket not to mention that the insurance company are going to pay for the hot water heater part/labor/ disposal fees

Not a trust worthy company

Billy did a fantastic job helping me identify the issue and realizing what my options were. Was professional, quick, and incredibly gracious and kind. I will be using Sirius for all my plumbing needs going forward and will be recommending them to others (and will use them on my rental home as well)! Highly, highly recommend them.

Billy was extremely helpful! He was very professional, patient, and even went extra miles to advise us how to maintain the water heater and how to let hot water circulate faster. He did a very thorough and quality job. Fixed all the plumbing issues, toilets, bathtubs, showers, and sinks. His work was beyond our satisfaction and exceeded our expectations. He also wore the shoe covers whenever in the house and took them off whenever stepped out, which was very considerate and respectful. Honestly, he has been the best plumber we have ever had! I will not hesitate to call the company and particularly ask for Billy if anything else comes up at our house. Greatly recommend them!