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    Service Wizard Heating & Air Conditioning Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Robert Willenzik

    John and Charles Osgood have never let us down. As a business owner we have used Service Wizard for years and always been very happy with their work. They also did the units at my home and the Trane brand they sell is the best.

    David P

    After dealing with another local A/C company for the last year and half and getting nothing but aggravation with their new equipment that they installed I called Service Wizard and they sent Emilio to my home.
    I explained to Emilio that my A/C equipment is new but the evaporator coil kept freezing up forcing me to turn off the unit until it thawed out. And that this kept happening repeatedly.
    My old A/C company was making me feel like this was somehow my fault and it caused a lot of tension with the company's representatives and myself
    Emilio came on time, took readings and diagnosed the problem within a half hour. He made the proper adjustments and didn't bill me until several days later to make sure that he got it right! Service doesn't get better than that!
    Now the A/C unit works like it should, it doesn't freeze over, the humidity is down in my house and I couldn't be happier. Highly recommended!

    Jen Johnston

    Woke up to a broken AC system on a Saturday morning where the high was 104 degrees. Service Wizard was able to come out same day and fix the issue within an hour, that morning. Their service was excellent and they took the time to fix what was broken rather than calling the compressor a total loss, saving me >$1000.

    Baldemar Silva (Balde)

    I’ve used them twice and I highly recommend their biannual maintenance program. They’re very thorough when they use their digital equipment and they take the time to explain to you how your AC system was set up.

    Delani Long

    Service Wizard was absolutely amazing. Honest, professional and kind. It was refreshing to buy an AC unit from reps that were not pushy about it at all. Every employee was extremely helpful.

    Douglas Cullinane

    Outstanding service and responsiveness. I called for service and scheduled an appointment. I got a call asking for a service call that same day. Technician Daniel showed up almost immediately and quickly diagnosed the problem (a bad capacitor) and he completed the repairs in about 15 minutes. Thanks so much.

    Mary Baker

    We needed to replace our 25+ year old air conditioner after it stopped working on a blistering summer day. The service was fast, cost efficient, and well done. They protected carpets and other flooring.

    S G

    In 2015, one of my ACs failed, so it was time to buy a new one. I called all the local vendors in my area and received insane pricing for an AC unit. I stumbled across Service Wizards and found the best quality, honest service, and lowest price. Beware the companies with fancy iPad's, matching outfits, and wrapped trucks. All that cost is being passed on to you, the consumer, and it's not cheap. This month, they serviced the same unit again and gave me honest feedback instead of upselling me. Thank you, David, David, and David.:) #loyalcustomer

    Paul C

    World-class automation providing seamless process and multiple communication points from quote>order>install>invoice. Certified Trane distributor with competitive pricing. Talented install techs, on-time and done on-schedule. Highly recommend.

    Jordan Chin

    Service Wizard earned my respect immediately when the dispatch office recommended their cheaper maintenance package as a means to clear my AC drain line instead of making a service call specifically for the flush. My technician (David) showed up promptly, was very courteous, wore a mask, and did a great job. He also talked me through how I could maintain and clear the drain line clean myself going forward. Service Wizard has earned my loyalty for future service calls!

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