Service Wizard Heating & Air Conditioning

Great customer service both on the phone and in-person. Thank you, Shane for quickly fixing my A/C in 90 degree heat and thanks for being so personable and efficient.

After using Service Wizard a few years ago for the first time, I've never called anyone else. We are trying to get as much life out of our HVAC unit as we can; we're not eager to replace it. An old system means some wear and tear items will need to be replaced over time, and Emilio has helped us at least 3 times - each time getting us up and running quickly at a great price.

We've had Service Wizard perform preventative maintenance checks, install new ductwork, and fix our unit a few times when there were issues.

Absolutely the most trustworthy and reliable service provider around.

I have been a resident of the Round Rock area for decades and have, in that time, owned three homes. I have used several HVAC companies during that time and can assure you, Service Wizard and the Osgood's previous company are by far the best. I bought a new A/C unit from them and also use their maintenance service. I have referred dozens of neighbors to their firm and assure everyone of the excellent service. No one that I have referred has ever giving me negative feedback. The Osgood's are honest, reliable and well educated/trained in their field. Best of all, when I was purchasing my new unit from them, they did not try to upsell or sell me something I did not need. They truly care about their customers and go above and beyond to help.

Our AC started to act up and wouldn't run for longer than 10 minutes. I was dreading looking for a company to come out and do maintenance since we were new in this home and knew they would likely not have availability as quickly as we needed.
Not only did they have availability, but I was able to schedule it ALL online in a breeze and they came out 2 days later. Right after I scheduled the appointment, I got a call to confirm the appointment by the company. They were swift, polite and easy to talk to. I bet if I would have requested a sooner appointment and explained the situation, they likely would have worked with me on that.
Communication from first scheduling the appointment to the very end of the appointment itself was INCREDIBLE! The person that came out to complete the work was incredibly polite, explained everything to us in a very clear and respectful way and was very quick plus efficient about his work!
This over all is a wonderful and pleasant company to work with and I'm so thrilled to have contacted them and will continue to in the future!

Shane Hacker did a great job.
He was easy to work with and was very knowledgeable.
He even suggested some tips to avoid issues with AC in future.

Will definitely recommend this company to friends.

I had a great experience working with Service Wizard. They were able to accommodate me quickly when our unit went out on July 4th.

Ended up with the Bosch BOV-B outdoor unit, and Trane furnace and its awesome. Previous unit was a 1996 American Standard that couldn't keep the house below 81 when it was 100 out.

The energy consumption is 1/2 of my previous unit's consumption (at lower temps inside, too)

I had some wiring issues with the initial setup, but they made sure it got completed right which i appreciated.

i can't recommend service wizard enough. our a/c went out on July 4th, and had a company come out that quoted us over $1,000 to repair the a/c with a 50/50 chance it would actually solve the problem. so we ended up buying some window a/c units to ride out the summer before thinking about just buying a new system all together, since our current system is 15 years old. we got linked up with service wizard and they came out and fixed our a/c in a matter of 30 minutes with it only costing $250. so quick and easy! their estimates for their hvac install beat everyone else we found too! thank you service wizard!

Recommended by a client of mine. Very professional, fair price and on time. I would highly recommend Service Wizard, which I learned is an Osgood family-owned business, for those who are not from Austin they have been a part of the community for decades!

My unit started giving me problems Saturday morning and these guys were open luckily being a weekend. Kevin came out hoping that it was a small issue but turned out my unit was on it's last leg and not worth fixing. Before you knew it, the guys Mark and others inside were able to schedule me a new unit Tuesday. William and James, arrived and were professional, prompt, easy to get along with and had me up and running 4 hours later. I'm so glad I called Service Wizard. Thanks.

I got quotes from several AC companies before choosing Service Wizard to do our hvac replacement. They arrived when promised, gave a thorough and competitive estimate, quickly scheduled the work and completed everything as promised. Good work. Professional staff.