Service Wizard Heating & Air Conditioning

Emilio came out to give our two A/C units the once over. Emilio is a rock star! If you are in need of a pro to keep your A/C units in tip top shape - call Service Wizard and see if they can send out Emilio.

I would give Richard 7 Stars, if possible! In trouble-shooting and replacing a failed thermostat, he identified the cause as water from a leaking hot water heater - then helped me prevent further leaking/damage. (And reminded me to get a plumber and call my insurance company ASAP!). Great guy, excellent technician!
Oh, and all of this was the Friday before New Year’s Eve, and included a search for the needed replacement thermostat!

Great responsiveness! Temps over 100 degrees and company coming - they were there the same day we called and quickly repaired our compressor. We bought a new HVAC & compressor from Service Wizard 7 years ago and the few times we've needed service they are incredibly responsive, professional, and affordable! I highly recommend them!

We have used Service Wizard for a few years at multiple properties now. They have been continually professional, punctual, reliable and easy to work with. We appreciate that the technicians give us honest feedback, whether that be to make a repair in order to keep an old system functioning for a few more years or that it's truly time for a new system. I would recommend them to homeowners and real estate investors.

I've used Service Wizard a couple of times for my AC unit (different years). They've been able to come quickly and have great communication. The technicians were able to fix my issues quickly and get my unit working again! I'm planning to purchase their annual service package as a preventative measure for my AC and heating system health!

These days it feels like a rare experience to be completely happy -- impressed, even -- with an HVAC company, but our experience with Service Wizard was truly wonderful. Setting up an appointment was easy and there was plenty of availability. We had them come out for maintenance and to check on our upstairs A/C which didn't seem to be functioning. They actually showed up on time both times they came out! We ended up needing a new condenser (which was not surprising) and Service Wizard was able to get us a quote for multiple types/brands the same day. The unit we chose happened to be out of stock, but they were able to work with us on the price of the more expensive one which was probably the better solution anyway. A few days later, they came out and installed it and helped us change some of our ducts to get more air to a few rooms. The install was so fast! And everything is working like a dream now. We definitely plan to use them in the future for all of our HVAC needs.

2023 - We just purchased a new HVAC unit. The Team was amazing all during the process and day of installation! We can't say enough good things. They are clean, efficient, and leave the place in better condition than before the install.

THANK YOU for being our "go-to" for cooling and heating in Austin, TX!

2021 - Yes, we still LOVE Service Wizard!! They are awesome!! They do what you need, explain things clearly and offer reasonable solutions. Thank you!!

Three years ago: Very thorough service team! They keep our HVAC and heat system in tip-top condition! Very trust worthy!

Just had Service Wizard replace my HVAC system. Got a great system for a good price along with an off-season discount. Should also get a small tax credit since the system meets the energy efficiency requirements for that. Installation was quick and easy, the installers were friendly and clearly knew what they were doing. In and out with no mess left behind and I'm now enjoying a system so quiet that at first I wondered if it was working.
I have used Service Wizard twice now, starting last spring when another company (whose name is the same as an ancient bead calculator) tried to sell me an expensive new system by showing me things that my later research taught me were not problems. I called Service Wizard for a second opinion without telling them about what the first company had said. David let me follow him through his entire examination, taking the time to explain everything and answering all of my questions. He found nothing wrong with my system (HVAC and heating), and I have had no problems this summer. This fall, I signed up for Service Wizard's annual inspection plan, and was surprised to see David again. It seems that Service Wizard tries to keep a customer with the same technician - a great policy from my point of view. Cannot recommend Service Wizard highly enough.

As a Realtor in Austn, I’ve counted on the Osgood’s at Service Wizard for all of our HVAC installations and repairs for over 40 years. They run a great company, give expert advice and you can count on them to tell you honestly what the situation is. They are also quick to respond and offer fair and reasonable pricing. They are tops on my preferred vendor list.

I wish I had found them sooner. I can see why this company has consistently good reviews. It's family owned by 2 brothers who seem to know what they are doing.

Tech "Heath" gave advance call with ETA. Arrived on time. Knowledgeable. He was happy to answer all of my questions. He didn't criticize competitors' previous work, which is a huge plus for me. Trip fee was only $49, and with crawling in the attic and evaluating unit outside, total visit fee was only $80.

I asked for a quote to replace the whole system, including an upgraded compressor and attic work, and it was HALF of the competitor's quote from last year. I agreed on the spot. If this review is unchanged, it means the install went well.