Just had a new Lennox heat pump installed. Our install crew -- Alex, Caleb and Nolan -- was the best. They worked through some issues with my home's wiring without complaint. Salesman Andrew B. was also extremely prompt and courteous with his quote, and very knowledgable about federal tax credits. You can tell these folks come from a customer-pleasing company culture. Hat's off to Dale.
The sudden drop to single-digit temperatures left us without the service of our gas heat pump, and not for the first time. While others who, in the past, attempted to repair the unit under warranty either patched the problem or shrugged their shoulders when they finally arrived to find the unit working during warmer temperatures, Dale’s actually diagnosed the problem and went about a true “fix” to keep it from recurring at the worst possible times. I submitted a service request online and was called shortly after they opened to schedule service before lunch the same day. Rodrigo arrived early and promptly went about diagnosing the issue. He explained the problem thoroughly and priced the repair, then fixed it promptly. Having turned off the main gas line, he even went back and checked our other gas appliances and made sure they were re-set and working before he left. He was friendly, polite, courteous, and informative. I had heard good things about Dale’s, and now I can confirm they’re as good as their reviews. I recommend them highly and will not hesitate to call them again when the need arises.
The technician was extremely thorough and explained in great detail the services performed. He helped me understand the next steps needed regarding maintenance for my unit.
We had a service guy and his name was Chandler. He was professional and on time. He obviously was very knowledgeable and educated on HVAC repair and maintenance. He presented himself well and did a fantastic job. Dale's heating and Air also installed my new HVAC unit when it was new and I was very happy with that service also. I have used Dale's heating and Air multiple times and have never been disappointed.
Curtis is professional, thorough, and very knowledgeable. He’s great at explaining issues and offering the best solutions. As long as he’s at Dale’s, that’s who we’ll call!
While inspecting the gas furnace on a home I recently purchased, Dale's Heating & Air found the unit to be operating in an unsafe manner. They informed me it had to be shut down immediately and be replaced. They installed a new unit and had it operating the next day. Both employees who were involved with the initial inspection and the employees involved with the installation, were professional, courteous and very competent. To make things even better, the unit was covered under warranty. I highly recommend using Dale's Heating & Air.
Rodrigo was very helpful and professional in the service he provided us today. He was able to diagnose the issue with the power not properly wired up to the heating system. This was very important to our family especially being on Christmas Eve. We have heat once again, thank you Dale's and Rodrigo for the help. 🙏
We needed a whole system replaced on the coldest days of the month. They were expedient, professional, and courteous. I feel the cost was very reasonable and they helped us with the financing. I would most definitely recommend Dale's Heating & Air Conditioning to everyone.
Sharon Hibbard
Kyle was professional, polite, knowledgeable and thorough. We are glad to have a good technician to handle our bi-annual system maintenance.
Wolfe Family
Such great service.
Service Tech Derrick was really great and gave us an education on how our HVAC system works... he knows his stuff!
My system is now working properly and the family is warm and cozy... thanks Derrick!
Mark Kennedy
Just had a new Lennox heat pump installed. Our install crew -- Alex, Caleb and Nolan -- was the best. They worked through some issues with my home's wiring without complaint. Salesman Andrew B. was also extremely prompt and courteous with his quote, and very knowledgable about federal tax credits. You can tell these folks come from a customer-pleasing company culture. Hat's off to Dale.
Michael Massey
The sudden drop to single-digit temperatures left us without the service of our gas heat pump, and not for the first time. While others who, in the past, attempted to repair the unit under warranty either patched the problem or shrugged their shoulders when they finally arrived to find the unit working during warmer temperatures, Dale’s actually diagnosed the problem and went about a true “fix” to keep it from recurring at the worst possible times. I submitted a service request online and was called shortly after they opened to schedule service before lunch the same day. Rodrigo arrived early and promptly went about diagnosing the issue. He explained the problem thoroughly and priced the repair, then fixed it promptly. Having turned off the main gas line, he even went back and checked our other gas appliances and made sure they were re-set and working before he left. He was friendly, polite, courteous, and informative. I had heard good things about Dale’s, and now I can confirm they’re as good as their reviews. I recommend them highly and will not hesitate to call them again when the need arises.
Jonathan Cobb
The technician was extremely thorough and explained in great detail the services performed. He helped me understand the next steps needed regarding maintenance for my unit.
Steve Cocks
We had a service guy and his name was Chandler. He was professional and on time. He obviously was very knowledgeable and educated on HVAC repair and maintenance. He presented himself well and did a fantastic job. Dale's heating and Air also installed my new HVAC unit when it was new and I was very happy with that service also. I have used Dale's heating and Air multiple times and have never been disappointed.
Melydia Clewell
Curtis is professional, thorough, and very knowledgeable. He’s great at explaining issues and offering the best solutions. As long as he’s at Dale’s, that’s who we’ll call!
Mark Henderson
While inspecting the gas furnace on a home I recently purchased, Dale's Heating & Air found the unit to be operating in an unsafe manner. They informed me it had to be shut down immediately and be replaced. They installed a new unit and had it operating the next day. Both employees who were involved with the initial inspection and the employees involved with the installation, were professional, courteous and very competent. To make things even better, the unit was covered under warranty. I highly recommend using Dale's Heating & Air.
Brian Hughen
Rodrigo was very helpful and professional in the service he provided us today. He was able to diagnose the issue with the power not properly wired up to the heating system. This was very important to our family especially being on Christmas Eve. We have heat once again, thank you Dale's and Rodrigo for the help. 🙏
Linda Clark
We needed a whole system replaced on the coldest days of the month. They were expedient, professional, and courteous. I feel the cost was very reasonable and they helped us with the financing. I would most definitely recommend Dale's Heating & Air Conditioning to everyone.