Rocky Top Air, Inc

Rocky Top Air showed up when they said they would, and the didn't leave until the job was finished to my satisfaction. They treated my home with respect and treated me with professionalism. We purchased the Aeroseal plus duct cleaning, and during that process they repaired a major issue that was contributing to the bad air in the house. The doctors of ducts didn't fix that or point it out when they were here a few years ago.

Also, during the in-home estimate their hvac technician pointed out a design issue with my system that is contributing to bad performance. Didn't get that from the doctor either.

Thanks to Rocky Top Air for sealing and cleaning our ducts. It has made a huge difference in the air we are breathing. I am very happy with the service and I recommend these pros to anyone.

I love Rocky Top Air. I have had a contract with them for 20 years and have always been happy with their service.

Rocky Top Air came in clutch today! I am so appreciative for their technician, Scott. He was professional and efficient. Also, he provided excellent customer service despite the fact he was working on Christmas. I would suggest Rocky Top to anyone!!

Repairman Charlie McCarty was courteous, professional, neat, and efficient in replacing our heat exchanger. It is evident that the safety of the system is a top priority with him for which I am highly appreciative.

I have been using Rocky Top Air for a number of years now for routine maintenance checks and repairs. They have also performed a complete replacement of one of my split units. They have always been professional and courteous to deal with. I would highly recommend them for any service required on your HVAC systems.

Rocky Top Air installed my package unit several years ago and has been maintaining it ever since. It was easy to schedule the tune-up, and communications via text messages kept me informed of when Tim was estimated to arrive. I especially appreciate that they sent a photo and short bio to introduce the technician; that’s personable as well as a major safety measure! Their technician, Tim Eleinko, was prompt, friendly, and professional. I continue to recommend Rocky Top Air to anyone needing HVAC repairs, maintenance, or replacement.

We had no AC for a bit and Rocky Top came out and found some damage to our out side unit that could not be repaired. We ordered a new condenser and coils. The sales lady came out and explained all the options and was very professional and friendly. They move our installation up into a spot that had been canceled and did the install quickly and professionally. Unfortunately our condensation pump failed a couple of weeks later but Rocky Top came out and inspected it and was able to install a new one same day. We are very happy with the whole process.

Did a great job replacing my old, worn-out Carrier system. Been having them maintain the system 3 times yearly ever since. On time, clean and courteous.

Charlie was fantastic, thorough and very professional. He explained all of my options and genuinely cared for my situation and my family being taken care of. Will refer you to anyone.

Always friendly. Always fast. Scott takes the time to explain what the issue is and what he's done to fix it, as well as educate me on potential future issues and what can be done to avoid them. Top notch company!