We have used this company several times and have always had a fabulous experience - we've used them for furnace repair, purchased & had them install a new furnace/AC unit and then had them with routine servicing. Every person we have had contact with has been pleasant and professional. They have always been on time and done quality work. We would definately recommend them and will continue to use them as needed in the future.
The tech showed up on time after calling me to let me know he was on the way. Very courteous, professional, and took the time to explain everything in terms I understand.
Aire Serv provided us with great service, got our new units installed promptly and cleanly. All of the staff that we dealt with were courteous and professional. Their pricing was competitive, and they provided an excellent warranty above and beyond what others offered. Now we are enjoying the comfort of our new HVAC.
We were very pleased with our experience using Aire Serv. From the initial call through installation, their team was polite, clean and very professional. The estimate was prompt and clear. Our foreman made sure that I understood the work process and operation of what they installed and made an extra effort to resolve a problem not outlined in the scope of work...and wouldn't take a tip for doing it! That type of over the top service is hard to find. We would highly recommend them. Thanks guys.
These guys are amazing. We've been in Knoxville for a little over 3 years and haven't used anyone else. The technician explained why I needed a maintenance plan in a way I would understand it and even programmed the thermostat to better suit my needs. And it's really great knowing that I can call their office 24/7 and get the help I need.
I called aire serv after buying a new home and finding out that the air conditioning didn’t work. After coming to terms with the unpalatable reality, working with this company gave me piece of mind. Rather than pour money into an old and broken builders grade AC I made the investment in a new system and I am so glad I did. Working with aire serv helped me understand that the first floor ductwork was not sized properly to the unit which was installed. Replacing the unit was the right call to match the house to a high efficiency unit. Macon did a great job on the installation Hoping the maintenance team at aire serv can keep the legacy upstairs unit running for years to come so I can stagger the costs of having a two heat pump household!
Jack and his company/employees are top notch! I have dealt with several local HVAC companies over the years and by FAR, Aire Serv is the most reliable and trust worthy. Always on time and professional! I have been a customer for a little over a year now and could not be more happier with my choice with regards to my homes HVAC system servicing/maintenance. I am definitely know that I am in good hands with Aire Serv of Knoxville! Thanks much to: Jack, Jeff, John, Ed, Bob, Brad and Anne! Sorry if I have left anyone out that I have interacted with. Keep up the great work and thank you again! I greatly appreciate your service & support as well as your trustworthiness in keeping my home healthy & comfortable!
They were very quick at responding to my need. My AC motor had gone out and they made it their personal duty to take on the challenge and took care of my each and every need including wearing masks and put covers on their shoes as to not track in dirt. I would highly recommend them to everyone and would use them again in a heartbeat.
Top shelf service! I had a once over done on my outdoor unit, received a text with pic of tech, so I knew who was coming and when. The work completed was done in a very professional & courteous manner, leaving me with a strong sense of confidence in the company and it's employees. The only HVAC company I will use from now on!
We have used Aire Serv a few times for services to our HVAC unit. They have come out the day of our call and did an excellent job explaining what was going on and how much everything would be before incurring any charges. Would recommend for anyone looking for a reliable and trustworthy HVAC company.
Kellie Stines
We have used this company several times and have always had a fabulous experience - we've used them for furnace repair, purchased & had them install a new furnace/AC unit and then had them with routine servicing. Every person we have had contact with has been pleasant and professional. They have always been on time and done quality work. We would definately recommend them and will continue to use them as needed in the future.
Scott Claffey
The tech showed up on time after calling me to let me know he was on the way. Very courteous, professional, and took the time to explain everything in terms I understand.
Jeff Comas
Aire Serv provided us with great service, got our new units installed promptly and cleanly. All of the staff that we dealt with were courteous and professional. Their pricing was competitive, and they provided an excellent warranty above and beyond what others offered. Now we are enjoying the comfort of our new HVAC.
Highly recommended.
Bob Graves
We were very pleased with our experience using Aire Serv. From the initial call through installation, their team was polite, clean and very professional. The estimate was prompt and clear. Our foreman made sure that I understood the work process and operation of what they installed and made an extra effort to resolve a problem not outlined in the scope of work...and wouldn't take a tip for doing it! That type of over the top service is hard to find. We would highly recommend them. Thanks guys.
Anabel Howard
These guys are amazing. We've been in Knoxville for a little over 3 years and haven't used anyone else. The technician explained why I needed a maintenance plan in a way I would understand it and even programmed the thermostat to better suit my needs. And it's really great knowing that I can call their office 24/7 and get the help I need.
Michael Seeger
I called aire serv after buying a new home and finding out that the air conditioning didn’t work. After coming to terms with the unpalatable reality, working with this company gave me piece of mind. Rather than pour money into an old and broken builders grade AC I made the investment in a new system and I am so glad I did. Working with aire serv helped me understand that the first floor ductwork was not sized properly to the unit which was installed. Replacing the unit was the right call to match the house to a high efficiency unit. Macon did a great job on the installation Hoping the maintenance team at aire serv can keep the legacy upstairs unit running for years to come so I can stagger the costs of having a two heat pump household!
Macan S
Jack and his company/employees are top notch! I have dealt with several local HVAC companies over the years and by FAR, Aire Serv is the most reliable and trust worthy. Always on time and professional! I have been a customer for a little over a year now and could not be more happier with my choice with regards to my homes HVAC system servicing/maintenance. I am definitely know that I am in good hands with Aire Serv of Knoxville! Thanks much to: Jack, Jeff, John, Ed, Bob, Brad and Anne! Sorry if I have left anyone out that I have interacted with. Keep up the great work and thank you again! I greatly appreciate your service & support as well as your trustworthiness in keeping my home healthy & comfortable!
Keith
Jonah Rendon
They were very quick at responding to my need. My AC motor had gone out and they made it their personal duty to take on the challenge and took care of my each and every need including wearing masks and put covers on their shoes as to not track in dirt. I would highly recommend them to everyone and would use them again in a heartbeat.
-Peggy Strange
Joseph Kranz
Top shelf service! I had a once over done on my outdoor unit, received a text with pic of tech, so I knew who was coming and when. The work completed was done in a very professional & courteous manner, leaving me with a strong sense of confidence in the company and it's employees. The only HVAC company I will use from now on!
Thrive Chiropractic
We have used Aire Serv a few times for services to our HVAC unit. They have come out the day of our call and did an excellent job explaining what was going on and how much everything would be before incurring any charges. Would recommend for anyone looking for a reliable and trustworthy HVAC company.