Aire Serv of Knoxville

I have used AirServ since I bought my home almost 4 years ago. Great service from all, timely ( fit me in for appointment for air service when 95 outside), professional and great communications. Kudos to the last tech here (sorry can’t remember his name!). Got my unit running. 7-5-22.

I had the best experience with this company. They worked with me over a several month period to ensure I was getting the correct system based on flow calculations and my needs. When it came to installation the service, professionalism, competency of the service installers and company couldn’t have been better. I had first class service and very pleased with the work. My service guys - Caleb, Macon and Jackson were the BEST!! Thanks!

Our technician Jeffrey was terrific. Personable and knowledgeable.

Technician explained my options and promptly completed the requested work -

I asked Aire Serve to come out and give me a quote on replacing my HVAC ducts. The scheduler was very friendly and able to get me an appointment quickly. I paid $179 for their annual service of two house calls to tune up the outdoor unit. The technician was nice and said he serviced the unit (but it did seem oddly quick). He also told me he’d get me a quote to replace my ducts the following Monday. It’s now the following Thursday and I haven’t heard a thing. I’ll be calling for my refund on the service. I don’t intend to use this company.

Jimmy was great, he was here sooner than expected and explained everything in terms I could understand!

Agent (Jason) called ahead of visit with an arrival time. Potential problems on heating and air systems were identified and were repaired during the same visit. Jason was friendly and efficient and assured that I understood the problems and the fixes before proceeding. I’ve only had positive experiences with Aire Serv.

Jared did a great job. Found the problem and fixed it quickly. At a good price.

The guys at Aireserv took good care of us, put in a fantastic system, and are now maintaining it for us. Jeffrey even went to the extent of coming out and making a few adjustments to the system a year later (while doing a routine tuneup,) to dial it in for me and that was the icing on the cake :-) highly recommend
John G Adams
Modern Design Aquascaping Inc.

Jordan was our initial contact with Aire Serv sales. He was upfront and honest, never tried to force a product, and gave us the best equipment for our budget.

Macon and the team were on time for install, walked us through the entire process, and fixed unforeseen issues along the way without adding cost.

Jeffrey was the technician that came out for a follow-up and looked into an issue that had nothing to do with the system. He fixed the problem shook my hand and told us we owed him nothing.

Overall this company is a great asset to the Knoxville area. It has been amazing to my family and treated us a more than a customer. We greatly appreciate your team from sales to installation to routine maintenance. Thank you for treating us as a member of the family and taking care of us.

Josh and Meag.

I called Aire Serv mid morning on a Saturday after our AC stopped cooling the night before. Brandon J. called to confirm the service and gave us updates on when he would arrive. Brandon was on site within a couple of hours and replaced the blower motor in our attic unit with parts he had on hand. He was knowledgeable, timely, efficient, and courteous. I would recommend Aire Serv due to the quality of the service provided and especially for the same day, weekend availability.