Aire Serv of Knoxville

Aire Serv of Knoxville did a great job of helping me when my old AC system went out. Every staff member was kind and professional. Macon and his team did a great job with the install. Would definitely recommend this company to friends.

We use Aire Serv for our heating and cooling maintenance but they also give us much needed advice on our system. We were having trouble with our filters shredding and it turned out that the UV light that was installed by another party had been done improperly and too closely to the filter thereby degrading it. Aire Serv diagnosed that issue and fixed it for a nominal fee. Jeffrey was professional and informative just as Brandon has been in the past. We are very happy with them.

Jill on phones very friendly and wonderful customer support skills. Jeffrey serviced our unit and was very professional and explained and showed us the issue before repairing. Very polite. Over all great experience considering the circumstances!

This by far the VERY best service EVER! I can't say enough good things about these fine men. Called this morning and they came at 4 pm and worked until 8 pm determined to get the pesky problem fixed for me! They are the BEST!

Extremely prompt, knowledgeable, and professional. We've had them inspect our heat and cooling twice a year, as well as some duct work repair. Each time they've come out, the technicians have been a pleasure to deal with. The folks at the main office are always very friendly. Been thoroughly pleased so far.

Jason Martin was the tech and absolutely went above and beyond. Extremely knowledgeable and explained everything about the unit. Cleared the drain line and put a new silicone seal on the unit. He checked out my other units as well which I didn’t expect but was very appreciative. Additionally, he checked all the units for carbon monoxide output to ensure my family was safe. Greatly appreciate the extra attention to details. I have gas fireplaces too and was happy to hear I can rely on one company with seasoned Technicians for all my ac, furnaces and fireplaces.

Wonderful experience with great professionals. Installed on time and with minimal disruption. Took care to make sure our house stayed clean and left no sign they had been here. Excellent service team from start to finish... liked working with Macon and wanted to adopt Keenan. Good people to work with

Super appreciate the proactive communication from the office whether it be a reminder to schedule my semi-annual tune up or actually scheduling a service. Connie in the office and all of the Technicians I have dealt with over the past 4+ years have always been friendly, professional, and efficient. Would definitely recommend.

This business seem to be a well oiled machine.
- I received at least two service schedule reminder notifications.
- Jeff Combs, the service technician showed up on time
- prepared with clean boots for indoors walk
- I asked questions outside his task at hand and he did not hesitate to
assist me beyond MY expectation.
- Highly trained technician.
I signed with them for a perpetual service.

My tech, Israel was great. He called in advance and was on time. I was impressed with his professionalism and his commutative skills.
He took care of our issues in a timely manner.
My expectations were met and exceeded.
I will use your company in the future for all my
Issues.