Aire Serv of Knoxville

I had to make a call outside of their normal business hours early in the morning due to a heating unit issue, and the after-hours agent Wendy was very helpful. She was able to get me a follow-up call with John that morning, who then was able to schedule us at 8am with the on-call technician Israel. Israel was great and arrived in a timely manner, along with sending us a text update when he was on his way.
Great communication; great service, and I would highly recommend them!

Aire Serv of Knoxville did a great job installing our package unit. They made the process as smooth and easy as possible. Their sales representative was very thorough and professional. Their prices were competitive with everyone else and their service rose above all other previous experiences.

Their technicians were timely and professional. The installation went off with no issues and they even were able to be flexible and work with us so to not interrupt our business that was open. I highly recommend Aire Serv of Knoxville!

Wonderful company to do business with. They are quick to respond to service calls, at all hours (personal experience...a tech called me at 11:30pm on a Friday night to walk me through a problem that turned out to be a clogged condensation drain. Thanks Brandon!). Their techs are knowledgeable, professional, and send a text when they are 30 minutes away from your home. Highly recommended.

We’ve lived in Knoxville for over 15 years and tried some of the ‘other’ HVAC companies in the area. No more though. Aire Serv is everything you want in an HVAC vendor: knowledgeable, affordable, honest and most of all FAST and on time! They are the go-to for us from here on out! Thanks Jordan and Jeff!!

Jarrod Hess is a professional and proficient technician. His diagnostic assessment along with astute solutions provided the directives for my next step. The office personnel was so accommodating, and the response time for service was in the first twenty- four hours. The kindness of staff along with the quality of service will secure Aireserv as my number one choice for heating and air conditioning..

We used Aire Serve of Knoxville beginning with yearly maintenance checks then to service crawl space dehumidifier. I can’t rave enough about their knowledge and service. A few weeks ago, Jeff, their extremely knowledgeable technician came for annual review. He found some issues that needed repair with furnace, then checked our carbon monoxide levels which turned out to be dangerous. (We had been suffering from headaches, didn’t know why). Jordan came out right away (had to turn furnace off -it’s Jan), we selected a furnace and they installed furnace/air unit the next day! We didn’t know they also install tankless water heaters, so we requested that as well. Which they installed a week later working all day. From their sales rep Jordan to all the technicians and installers Jeff,John, Macon, Jason, Jackson and the receptionist Connie were so kind, respectful and patient. They worked 10-12 hours solid to complete our installs. We have been homeowners in five states over a 38 year period and have never had such a good experience. I can’t recommend this company enough!

Jason Martin was extremely efficient and explained everything that he was doing and the results that he found. I appreciate his honesty! He is knowledgeable and professional, an asset to your company.

Our old AC unit finally gave out a few days ago and with it being middle of summer i knew we had to work fast to get this fixed. After calling around I found Airserv and from the first call to set up the appointment to them finishing the install their service was impeccable. I will be recommending them to any and everyone that asks there is no other company I would want working on my heating and AC. The installation was a fast as possible the workers were very professional and made sure I understood exactly what was being done. I would like to thank Macon Salyer for the him and his teams service as well as Rocky-Jay Bowyer for his assistance in helping me decide what products would best fit my home.. ALL AROUND HAPPY CUSTOMER HERE

We were not looking forward to replacing our 18 year package unit, but we are so glad we did! Rocky was our salesman and he was very Informative and nice to work with. He helped to get us the brand of unit we wanted as well. AirServe has a very professional staff and competitive pricing. Highly recommend for HVAC maintenance and installation!

Jason was very knowledgable and professional. He answered all of my questions and gave sound advice for checking and maintaining my home heating and cooling system while performing maintenance. Would recommend AirServ to others.