Aire Serv of Knoxville

I recently had the pleasure of receiving service from two AireServe Tecnicians. Jared and Jeffrey were both extremely knowledgeable courteous and efficient. I highly recommend these two AireServe employees.

I had a great experience with Aire Serv! Jason Martin was very knowledgeable and made sure I understood everything he was doing and why. One of the best customer service experiences I have had in a long time! Highly recommend!

Replaced our entire heat pump system which included the outdoor condenser, air handler and thermostat. Also repaired and cleaned out our ductwork. All the work was well done.
We couldn’t be happier.

Jared does very quality work and very knowledgeable of HVAC units. Very professional, courteous, and does exceptional work!!! Even went out of his way to explain the ins and outs of the unit. Showed up on Christmas Eve so our family could still celebrate on Christmas Day. Awesome Job!!!

I had an appt waited all morning did not show called them and they said I was canceled by mistake and wanted me to wait another 2 hrs for them to come. Not
acceptable I have been a customer for several years but not any more you just lost my business.

In response I had an appointment with Aire Serv of Sevierville I did not make a mistake. You cancelled my appointment and did not notify me. Poor customer service.

Jared came to our home on Christmas Eve even though he wasn’t scheduled until Christmas Day when he seen he would have some extra time before his next scheduled call. He was an extremely hard worker, a professional with a wonderful can-do attitude. Unfortunately we had a mess caused by the original installer but he was able to figure it out and get our heat working again.

Jason is very knowledgeable with our HVAC zone system. He explained clearly and well what was going on and why our system was not performing He took his time to explain it to me.

Jimmy came out and did a diagnosis for us to determine we have a leak. He was very professional and gave a good lesson on how things worked.

They were the only one of four to measure rooms and ductwork and still came in cheaper. 2 recommended a unit our ductwork could not handle. Couldn't be happier.

Jason was my tech. He was extremely professional, explained everything he did every step of the way. He was very friendly and kind. He is a great asset to your company.