Solace Heating and Air

We had our main heating/air conditioner replaced with a hybrid Lenox. I got three estimates which included Costco sub-contractor. DHC Comfort was the sub for Costco and they are the ones we chose base on their quote and their customer service. DHC from the very first contact to the final instal inspection was outstanding. The installers were very polite, knowledgeable and on time. When the weather turn cold and we started to use the heating there was a problem with the unit but after I called DHC they were apologetic and scheduled a service call the very next day, which was a surprise since their schedule was full. They fixed the unit and made sure I was satisfied, which I was. I highly recommend DHC for their professionalism and expertise.

Phil Sitzes was awesome! He was professional, efficient, and got the job done. He also gave us great tips regarding our HVAC system and went above and beyond what was expected. Highly recommend Solace Heating and Air and their team (especially Phil).

John and James knocked it out of the park. They were on time as promised. They hustled all day to get my larger unit serviced and working then replaced and installed a new second floor unit.

I highly recommend Solace Heating and Air.

Good professional service, friendly staff knowledgable installation staff.

Philip Sitzes fixed our upstairs air handler unit. Great work, prompt, and extremely knowledgeable!

Service guy was very nice but I suppose the company pushes him to sell parts. My blower motor was sticking guy says that will be about $500 to replace i asked about oiling it for now service tech claimed it won't help i insisted on trying that to get by for now. I oiled it and it has been running fine for 3 weeks now which was enough to get me through the very cold spell we were having. I get that they are in business to make money which they still did $69 for 10 minutes of work is still very good pay and i would have been more inclined to use them in the future if he had not insisted that oiling it would not help and it did.

This company is excellent. Our HVAC suddenly quit working in February. Fortunately, it was unseasonably warm. We had been having issues with the HVAC (voltage output was low, making weird sounds, intermittently would not work for an hour or two) and we had another local company come out a few months before this happened. They said everything was fine and charged us $200 for the inspection. DHC came the same day I called, diagnosed the problem in 30 minutes and only charged $79 for that. The did not have my needed part in stock, but even with that, the repair was completed less than 48 hours after the initial call. Employees were professional, timely and cost was reasonable. Only a bit more than I was charged for the inspection a few months early. I wish I had used them previously. Strongly recommended.

We had an amazing experience with the Solace team when our HVAC unexpectedly went out. Very responsive! Would definitely recommend to others and will use for future services.

We needed a new HVAC unit and Solace was recommended to us. The company was very responsive, answered all questions and did not pressure us in any way to get a unit with them or at all. When the company arrived to install the new unit, they were on time and very professional. Very happy they were available to install the unit. We could immediately tell a different. Thank you.

We had several issues with our complicated home HVAC system over the past 18-24 months. As a result, we hired DHC to replace and upgrade our entire duct system in November 2017. After that work and expense, our older unit failed and had to be replaced in May 2018. We continued to have issue with the performance of the system even after spending a significant amount of money to upgrade the equipment and providing many chances for DHC to make things right.

Recently, I brought in another company to give us a second opinion on the work done by DHC, only to find out that we now have to spend even more money to correct work that was supposed to have been done already. The pictures and description of the work was describe as shoddy and amature by the technician.

The company's management has not returned our most recent calls or messages. Their ability to deliver a working system in a timely manner has been terrible and we will not be using them again.