Service Pro was assigned by our home warranty company. James was the technician that came and did a quick and amazing job getting it fixed! He even gave me some pointers on how the systems work and ways to help keep the house cool!
James, the service tech, arrived on time and quickly diagnose the problem. He did not have the part in his truck so he went to a local supplier to get the required parts and returned within an hour to fix my unit and restore it to full functionality. Outstanding service, the best I've had for heating and cooling repairs.
This is the second time James has serviced our AC through our home warranty company. James is kind, professional, and very knowledgeable. Fixes the issue quickly and always has the parts he needs!
Our heat started working intermittently until it totally stopped on the coldest nights and after the weather changed to the hottest days this month, the ac stopped cooling I contacted AHS and they sent Service Pro, who sent James. He was on time, very professional and he was very knowledgeable about assessing the problem. He didn't have to replace any parts so after he diagnosed the problem we had air conditioning working in no time and he said that everything else should work as it should. It didn't take long at all. I was very pleased with his work and he was very pleasant. I will certainly ask for him if we need this type of repair in the future. Thanks James, thanks Service Pro.
Our home warranty sent Service Pro Heating & Air when the AC motor failed. James was the technician and he was on time, professional, and very knowledgeable. He diagnosed the problem right away and made sure everything else was in working order. He even showed me how to tell which part has failed. Thank you for helping us stay cool over the summer!
James was very kind, professional and thorough with getting my HVAC back up and running. I would definitely call them again in the future if needed and/recommend to friends and family
James was very thorough and professional! He answered all of my questions and made sure I understood everything he was doing. I recommend him and Service Pro!
James to the rescue again!! He is so professional each time he comes to my house, always explains what's going on in terms that I can understand since I know nothing about HVAC units. He is always quick, efficient and is always in a great mood! James is definitely the reason why I would continue to use this company and recommend them to anyone I know. Keep up the good work James, you are a great asset to this company!
This company was very professional and knowledgeable. Our technician James was awesome. He found the problem and fixed it quick. I would definitely use them/him again if need and would recommend to others.
Service Pro Heating and Air came out to service our air conditioning units. The technician, James Osteen, was very knowledgeable and capable, and also did a great job in explaining the logistics of our home warranty contract and what will and will not be covered. I would certainly use James (and SP Heating Air) again.
Amber Hopkins
Service Pro was assigned by our home warranty company. James was the technician that came and did a quick and amazing job getting it fixed! He even gave me some pointers on how the systems work and ways to help keep the house cool!
Dale Bedford
James, the service tech, arrived on time and quickly diagnose the problem. He did not have the part in his truck so he went to a local supplier to get the required parts and returned within an hour to fix my unit and restore it to full functionality. Outstanding service, the best I've had for heating and cooling repairs.
Sue Denninger
This is the second time James has serviced our AC through our home warranty company. James is kind, professional, and very knowledgeable. Fixes the issue quickly and always has the parts he needs!
Sandra
Our heat started working intermittently until it totally stopped on the coldest nights and after the weather changed to the hottest days this month, the ac stopped cooling I contacted AHS and they sent Service Pro, who sent James. He was on time, very professional and he was very knowledgeable about assessing the problem. He didn't have to replace any parts so after he diagnosed the problem we had air conditioning working in no time and he said that everything else should work as it should. It didn't take long at all. I was very pleased with his work and he was very pleasant. I will certainly ask for him if we need this type of repair in the future. Thanks James, thanks Service Pro.
trish postadan
Our home warranty sent Service Pro Heating & Air when the AC motor failed. James was the technician and he was on time, professional, and very knowledgeable. He diagnosed the problem right away and made sure everything else was in working order. He even showed me how to tell which part has failed. Thank you for helping us stay cool over the summer!
Sarah Jones Moran
James was very kind, professional and thorough with getting my HVAC back up and running. I would definitely call them again in the future if needed and/recommend to friends and family
Jackie
James was very thorough and professional! He answered all of my questions and made sure I understood everything he was doing. I recommend him and Service Pro!
Dru Kuhns
James to the rescue again!! He is so professional each time he comes to my house, always explains what's going on in terms that I can understand since I know nothing about HVAC units. He is always quick, efficient and is always in a great mood! James is definitely the reason why I would continue to use this company and recommend them to anyone I know. Keep up the good work James, you are a great asset to this company!
Willie Brown
This company was very professional and knowledgeable. Our technician James was awesome. He found the problem and fixed it quick. I would definitely use them/him again if need and would recommend to others.
Lior Rennert
Service Pro Heating and Air came out to service our air conditioning units. The technician, James Osteen, was very knowledgeable and capable, and also did a great job in explaining the logistics of our home warranty contract and what will and will not be covered. I would certainly use James (and SP Heating Air) again.