Plumbing In Pink

We noticed Sunday night. Our water heater was leaking. Called plumbing in pink early Monday morning and they had someone out here and replace our water heater the same day. The price was better than competitors and the worksmanship is A+. This is our third time using the company at our home (for a variety of issues) and we will continue to use them in the future.

Rusty and his team are amazing! They are the most honest plumbers in SC with fair pricing and quality work they stand behind. Don't call others just call them!

Barry was outstanding. I would recommend him to anyone. His knowledge and professionalism is unlike anyone I have ever encountered. I am so grateful to have water pressure again and my emergency drain pipe fixed for my AC.

Plumbing in Pink had previously done a major job for us, which is why I called them back when minor plumbing issues arose. Per my request, a different technician came out for this work call. He made sure to address and repair each of the leaks in a timely and thorough manner.

Locate water line. Response time was excellent. The two lady's I spoke too were very polite and appeared to be very attractive. Service tech. Showed me a picture. I was right. May God bless your expansion here in Myrtle Beach.

My hot water went bye bye, and my wife and daugher's were not happy. Neither was I when I took my morning shower.

I've had hit or miss luck with Plumbing companies. Some have been great, some unresponsive and not very good. This time I wanted to go with a company that's responsive, been around a while and can service what they sell. So, after much research I decided to give Plumbing in Pink a call.

1. They have someone that answers the phone. No voicemail. Big win. I usually just hang up if I get a voicemail.

2. Polite on the phone and the person who came out was extremely nice and not pushy. I knew our hot water heater (tank) was old and needed replaced. He didn't push a replacement, he simply showed me the issues. I had already decided before even calling that I was going to go tankless.

3. They use texting in a professional manor. I often prefer email or text because I block unknown callers on my phone.

4. While not the least expensive, they are authorized to sell and install the units they sell. I went with what is considered one of the best, a Navien. Being authorized, they can handle warranty service. If a person installs one on their own (which i'm not going to lie, would save a ton), they are also on their own when it comes to warranty. Being Natural Gas and Water, I don't play games. Have a professional do it.

5. Installation was clean, professional and exactly as I requested. I didn't really want it under the house again (crawl space), and the fact you must flush a tankless heater about once a year, I wanted easy access. Done. Not only is it mounted for ease of access outside of the house, it is white like my house and thus is not an eye sore. The other brands, while rated pretty well are rather industrial looking and ugly.

6. No problems paying with my CC. I would have paid cash if they would have offered about 3% cash discount. So instead just used the CC and got a smaller cash back on that (then pay it off immediately.). Tank + installation was $3800 + $69 dispatch + taxes. This is a bit on the high end for a unit of this size, but like I said. I want it done RIGHT the first time.

7. Plumber/Installer was very professional and knew his stuff. Everything has the polish of professionalism. You get what you pay for.

Summary:
Use Plumbing in Pink if you aren't just going for a low price. Use them if you want quality work at a fair price. Just remember, they actually answer their phones and show up on time. I will use them for my plumbing needs now and in the future. Thank you.

Rusty and his team were absolutely fantastic. I’ve been using installers and service providers on my homes for almost 30 years and the Pink team were head and shoulders above anyone that I’ve ever used. If you want great service, great personal touch, great installers and great pricing…you’ve found the best!

We have a 4 year old tankless water heater that stopped working. Our home builder never told us that this kind of system had to be flushed yearly. It was full of sediment. Jean from Plumbing in Pink had it figured out and running in an hour! The best part is that he texted a head of arrival and it included a picture so I knew who to expect. GREAT EXPERIENCE!

I met Rusty years ago and watched him grow and develop this great company! So thankful he is now in Myrtle Beach…. Where I just happen to relocate to! In time for a water heater replacement! Highly recommended!

Gas Regulator for my cooktop replaced. Rusty is so kind, knowledgeable, professional and courteous. He arrived on time and replaced the part while answering my many questions. (I am nosey by nature lol). We even discussed my tankless water heater and I plan on having him come back to descale it. Not only is he MY plumber now..... we are now family!!! Call Plumbing in Pink, you won't be sorry!!!