Cross Mechanical

We’ve been customers with Cross Mechanical for almost 10 years. They provide very professional service and maintenance for our residence.
We have their yearly maintenance contracts to keep the HVAC system they installed in 2016 running in Top notch condition.
That being said, today on Christmas Eve we woke up to 60° temperatures downstairs and starting to get chilly upstairs. Needless to say, we have a house full of people coming over this evening for Christmas Eve celebration. We run one large furnace with two zones for upstairs and downstairs control. A high limiter sensor apparently went bad and they had someone out to my house within 30 minutes to diagnose the problem. Since it’s Christmas Eve the supply stores are closed and most likely if a part needs to be replaced we would be stuck until Tuesday but the technician was able to call another technician and find a temporary part on his truck. The other technician brought it over in 20 minutes and put it in the unit to give us a temporary fix until the factory part comes in sometime this next week. My wife was really starting to panic as most women I know do not like the cold, especially in their home and with so many people coming over.
This is just one example of the effort made by a company that truly goes above and beyond year after year. Highly recommend their maintenance contract to protect the longevity of your system.
Thank you to
Kevin and your team

Cross Mechanical handle my maintenance for my ac and heat unit plus they installed a tankless water heater for my home. I would recommend them to anyone Service was on time and everything was professionally done

I've had Cross Mechanical replace both my upstairs and downstairs HVAC units. Additionally I've had them do an annual inspection since the installation. They are absolutely excellent! The office staff is friendly & polite, they arrive on time, are professional, do a high quality installation and Kevin Cross does a great job answering any questions. I would say their pricing is about average but the job they do is well worth it!

I lived outside the area when I purchased my home in Greer and I needed quotes for replacement of an existing end-of-life HVAC system which needed to be installed prior to my move. I contacted three companies in the greater Greenville area which included Cross Mechanical. They were not only the friendliest and most professional company, but they also gave me the fastest, most detailed and lowest quote of the three. I was especially pleased because the quote was for a Trane system which is a true quality product. The installation was completed prior to my arrival and has been functioning perfectly since. I am extremely grateful for their excellent service and product.

Great company! All my expectations were completely met. They arrived on schedule, covered all the necessary floorings with protective drop cloths, and had the old Air Handler removed (from the attic space) in a mere two hours - "Like Magic"!! Complete install finished in two days, with a fine tune adjustment follow-up made at the one week. Highly recommend Cross Mechanical for your HVAC needs!!

After moving to the Greenville area from out of state , we were faced with a crazy housing market. Once we bought our house, a home inspection identified issues with the two furnaces. Not knowing any vendors in the area we asked the inspection company for referrals. They provided us a list of known and favored service cos. Cross Mechanical was the first to respond. The tech came out the next day, assessed the problem, gave us “ cure” options and were back when promised, on time and professional. We will be using them for preventative maintenance for all of our HVAC needs. Everyone we dealt with in this company were professional, knowledgeable and personable.

Our first experience with Cross Mechanical was replacement of HVAC system in one of our rental houses. The workers were very professional, everything was completed in a timely manner, and we were very pleased with the work performed. As a matter of fact, when the aged HVAC system in our own house failed, it was a no-brainer - we called Cross Mechanical!

This is the most wonderful company I have ever worked with. I wouldn't choose any other one to ever work on my HVAC ever and here's why. We came down with COVID on the day that we were scheduled for our heating system to be replaced because it had been causing problems. The appointment had to be put off for two weeks but unfortunately before that two weeks was up our heater went out leaving us with no heat in the middle of winter. The guys were so gracious and masked up and came into my house anyway and replaced the heater knowing that they didn't have time with their other jobs to include the A/C but got the heat on. They then came back a couple weeks later and finished all the duct work and the A/C.

Sorry it has taken me over a year to post this review. I have nothing but high praise for Cross Mechanical and the technician who came out to my home. His name is Edgar Juan. I had nothing but trouble from my heat and air unit from almost the time I bought it. The company who sold it to me tried to blame it on me. I had it fixed three times at $750 each time. I was at the end of my rope and finances. My neighbor recommended Cross Mechanical. They were on time and did a wonderful job! I finally have a working unit for the first time in 5 years. The repairs they did worked! They did it right! Thank you so much. I’ll always use your company.

Juan and Hanna just left and they were knowledgeable, professional and saved me some money. My HVAC works great now. Thank you and I'm signing up for the annual maintenance program.