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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Authorized Heating & Air Conditioning Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Ramsay

Very professional from start to finish. Although I needed to replace an AC unit, which is never fun, they made extensive initial attempts to repair, gave timely, accurate estimates of needed replacement parts and service. No one wants to have to replace a unit, but if you are wanting someone to do it correctly, professionally, and expertly, this is the company. 5 stars!

Courtney Lilliston

Authorized Heating and Air has provided excellent heating and air service for my family and I for the past five years. John the technician that performed the maintenance on my air conditioner was prompt, gave a thorough consultation, and was very professional. I am glad my family trust Authorized Heating and Air as our service provider.

Karen DeLong

Excellent service all around. John explained everything I would need and explained in detail the entire process. Had ductwork replaced and new heating and air handler replaced. Extremely pleased with every aspect of the service: office staff, installers, and John! !!!
Highly recommend Authorized Heating and Air!

Lawrence Williams

I'd give 10 stars if I could! I had an issue with my unit leaking and had a terrible experience with the last company. Authorized came out right away and properly diagnosed the problem, provided a temporary fix to slow down the issue and then did a phenomenal job fixing everything. They definitely go above and beyond and are very experienced and professional... Thank you!

Jerry Henry

I woke up to a "No Heat" situation. I called Authorized Heating & Air first thing in the morning and they said they would send someone out to look at my Trane furnace which they did about a half hour later. The technician, John, looked at the furnace and quickly determined that I needed a new blower motor. He installed a new one in a couple of hours and I had a warm house again. Many thanks to Authorized and especially to John for quickly solving my problem in a professional and fast manner.

Another Boy

Gary and Bobby installed my current Trane unit 10 years ago. It has run trouble free since then with regular maintenance visits performed by Authorized staff technicians. These guys are knowledgeable and professional.

Joel Collingwood

John was very professional and thorough in the cooling system maintenance. He explained why the downstairs unit was less efficient (installed by another business), and had suggestions to improve the efficiency and lower my bills in the summer. He wore covers over his boots and a face mask (COVID) and cleaned up after the service. Very satisfied to have a Trane Comfort Specialist service our units.

barbara tennyson

We have use the services of Authorized Heating and Air for many years and they continue to satisfy our needs every time we call. Very personable, knowledgeable employees, from the folks who answer the phone to the repair techs and installers. Good work all the way around.

David Lee

John was awesome to work with, incredibly knowledgeable and has great communication all the way from coming out at 10pm through completion of replacement project just a couple days later! Will definitely be doing. Business with them again!

Cee Cee

I have an issue with my heat pump and I have gotten a couple reasons as to why its not operating properly. So, I decided to call a HVAC company myself. I got a nice, friendly lady on the phone who answered all my questions and was very knowledgeable about how the system should operate. It made sense once she explained things. Some of the things she said another person said the same thing. I truly thank her because she did not have to share the information. I was really expecting a guy to answer. So ladies call and speak with the lady. I didnt get her name but tell her I said she was awesome!!

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