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    Northpoint Heating & Air Inc Reviews - 100

    4.3
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Derrick D

    $100 service call, $175 to search for the leak, found leak but didn't fix it, then added 5 pounds of freon at $65 pound. total bill $600 dollars and my a/c went out the next day. WOW!!!

    Kinah

    We contacted this company to come take a look at the ductwork and ensure all was well. We have a black film covering the vents and wanted to know if something in the ductwork could be the cause. The technician told us it could be our skin cells because we are BLACK people with dark skin and we shed cells. Besides being GROSSLY offensive, it just made no sense. Awful.

    Tim Shutters

    As a Military family, moving is part of our lives. We can say Northpoint Heating and Aircondition has by far been the best HVAC Company we have ever done business with. Always honest with needed repairs and scheduled services, always professional and prompt, and always go the extra mile to take care of you. We have moved again, and rent our home and continue to have Northpoint handle our HVAC needs when our tentants have a problem. Their integrity is beyod reproach, and I highly recommend Northpoint Heating and Airconditioning.

    TM S

    5 Star customer service. Called at 645am ,anticipating an answering machine but instead it was humanπŸ‘ Explained concern, they listened πŸ‘. Offered 12-2 appointment TODAY!!πŸ‘πŸ‘. They Called at 11:20 technician finished early on job heading your way πŸ‘. Showed up early , diagnosed timely and accurately, repaired and left in about an hour.
    And reasonably πŸ‘. Will recommend you to all those in need thank you for an awesome experience. βœŒοΈπŸ‘πŸ‡ΊπŸ‡Έ

    Lethea Cochran

    I would like to thank, Jason for his wonderful customer service. I would also like to express my gratitude to Pat and Jon for getting everything completed in a neat and timely fashion.They were on time and finished the job. My house feels great.

    Faith C

    I left my house today at 945 am and came home for lunch at 145 pm to my house temperature at 87. I called my husband and decided to wait till my husband got home at 330 pm and see if he could 'fix' the problem. We QUICKLY discovered that we COULDN'T"T FIX IT. We called Northpoint Heating and Air at 355 and they told us they could have someone at the house between 4-6 pm. I was SHOCKED when Joel was at my house at 406 pm. He was VERY nice and friendly even petting my 16 lb fur baby. He went right to looking at my AC unit outside and in the Attic. He explained to my husband what was wrong, and how to fix it. He also took the extra step to explain a few things we might want to look at repairing, maintenance we might want to preform etc. We offered him a bottle of cold water, and he was very polite and thankful for the kind gesture. WE would 100000% suggestion this company to anyone.

    Barry Green

    A very very professional job at a very very reasonable price! The competitors pricing ridiculous compared 2 North points. This is the second unit they have been stole for me! I see no reason to ever use anyone else other than North point.

    Billie Lawrence-Wiggins

    I had a great e peri eve today with the AC Technician Patrick H. He came before schedule and got right on my AC problem. With in 20 min I had AC again. Thank you Patrick H and North Point AC for your professionalism.

    Valencia Washington

    The technician came to my home. Was earlier than expected which was awesome because I thought I would have to wait. He was very knowledgeable, professional, patient and explained to me what was going on. I would definitely recommend this company.

    christopher smith

    Northpoint has been servicing my heat and a.c. for almost 20 years. Service tech's are very knowledgeable dependable and on time. Very happy with their service

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    Cleanliness
    4
    Comfort
    4
    Staff
    4
    Facilities
    4
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