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Sure Air Heating & Cooling Reviews - 38

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cameron Cagle

Andrew provided timely response and professional service. He not only diagnosed and fixed the issue but was informative throughout the process. Highly recommend and will continue to use for future HVAC maintenance and repairs.

Jason Rohde

Andrew is fantastic and runs his business with utmost integrity. He explains everything along the way and why he is doing it. I highly recommend as he will be my heating and air guy for years to come.

Starla Singleton

The repairman waited nearly an hour for me to arrive to complete the service of my unit. He was very courteous and explained everything to me in terms that were very understandable. He even offered me to get a quote from someone else. I appreciate his honesty, prompt, and oh so professional service. Would definitely continue doing business with Sure Heating & Cooling🙂

Phil Cardone

Andrew knows the HVAC business! He is very diligent and professional. Andrew takes time to explain to homeowners what their HVAC system needs and why. I like the passion Andrew has when he comes out for a service call

Roy Smith

Andrew is a true professional! He does excellent work. He always explains in great detail what needs to be done and why it needs to be done.

Morgan Curtis

Andrew came to fix my unit same day after I had a rough experience with another company, leaving my AC not working. He explained everything before doing any work, gave me an accurate quote and was a pleasure to work with. I'd definitely recommend Sure Air.

Daisy miller

Andrew was on time, professional and extremely knowledgeable. He was able to pinpoint our issue immediately and was able to get the needed part and fix our thermostat within hours, not days like I have experienced in the past. We are now switching our maintenance agreement over to Sure Air Heating and Cooling. Don't hesitate to call them. They are extremely reliable, professional, reasonable trustworthy and courteous!

Andrea Reynolds

They are always professional, reasonable and honest! I love working with Andrew and this company!

Crystal Kirkland

Andrew has been exceptional to work with and really worked with us to keep cost down during the project! We got a new system and had to upgrade to larger unit, run new lines and vents. I would absolutely recommend using Sure Air for your heating & air.

Jason Rohde

I have so many great things to say about Andrew and Sure Air I don't know where to start. He was prompt, courteous, and alerted us when he was enroute. When he arrived he listened to our very non-technical explanation of what happened to our Goodman brand HVAC unit, went and checked a few things, and was able to find the probable cause right away. After a few more tests he was able to confirm the issue and came up with a reasonably priced solution.

Andrew took his time with the diagnosis, explained everything carefully and came up with a reasonable estimate for repairs to fix . He was early for the appointment, made the fixes, tested everything thoroughly, explained what he was doing and why, and suggestions on how to maintain our unit in the future.

In addition to being prompt and courteous, he turned out to be honest, forthright, trustworthy, and just a likable person. We have signed up for a one-year service agreement with Sure Air as a result so we can have our unit checked for the coming summer. I highly recommend Andrew and Sure Air, you will be hard pressed to find a more genuine professional in this field.

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