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Amenities

  • Wheelchair accessible entrance

Cool Care Heating, Air, Plumbing & Refrigeration Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andrea Mock

Our compressor broke on a Sunday night. Cool Care sent somebody first thing the next morning. The part was under warranty so unfortunately it had to be ordered from the company. It wasn’t supposed to come in for 5 to 7 business days. Cool Care asked to rush the product because, our young son has asthma and it’s 80° inside the house. Jason is the best tech!!! Can’t say enough good things about this company. They will go above and beyond for their customers . Always answer the phone. Always go the extra mile!! Thank you!!!

Ryan Barr

Just wanted a preventative maintainance check ran on my 2 exterior units to be ready for summer. My tech was Jeff Baker and he was absolutely brilliant. Spent about 1.5 hours outside with units. Checked everything and even cleaned units. Had a bad capacitor and he walked me thru process he used to determine issue. Then spent another hour in basement with furnaces checking everything. Extremely professional and I will be a customer for life!

Sheri Bruce

This is our second great experience with Cool Care. We bought two units from them a couple years back. This time we needed a filter and there was way too much dirt and some freezing . Matt was timely ,friendly and professional. Cool Care is great 👍

Paul Curtin

Cool Care just finished a major re-piping job at our townhouse in a day and half. It was a complicated job with 50 year old galvanized pipes buried under a concrete slab and no one knowing how they ran. We knew it was a difficult job and were worried about finding someone to do the work.

Rusty came to look at the job and give an estimate. He was very knowledgeable and reassuring about being able to do the work. He, along with Justin and Seth, arrived on time to start the work and the results were better than I had imagined. Our water volume, pressure and quality are excellent. We especially appreciated the clean up!

We're very glad we choose Cool Care to do the work

Daniel Ortegon

Mr. Jeff Baker was a fantastic representation of the company. Besides having thorough and quality work, he was great at giving some advice for self service prior to next service and had a great conversation side of him. Overall great experience and well deserving of 5 stars. Appreciate ya.

Michael Wybert

Brandon was at my house within 25 minutes from when I called and he had my A/C unit up and running in no time. He was fast, respectful, and efficient. Can’t recommend him enough. This was on a Saturday in July mind you. 5 stars all around.

Pamela Brice

Justin Jackson and his crew came to install a new hot water heater. He was very professional and courteous! Cool Care just opened the plumbing side of their company not long ago. I have been a customer of the heating and air side for 20 years. I am so happy they have expanded to the plumbing side. I no longer have to worry if I have any plumbing needs. They came out to my house yesterday and this morning I had a new tankless hot water heater! Everyone from Angie and Stacy in the office to the guys who came to service and install are quality people. If you haven't worked with Cool Care, you really should :)

David Ferrer

Called Cool Care for a second opinion concerning a failed compressor, cool care was able to send a technician the next day. Our technician, Brandon Rehill, was a super nice guy who was thorough, professional and knowledgeable. Brandon diagnosed and fixed our A/C unit without the need for a new compressor. I would recommend cool care and our technician Brandon to anyone, great service good people.

Jifonda D

I have using Cool Care Heating, Air and plumbing for years. They are a dependable company as well as being there on time for service. They are little bit expensive for me but rather have a company to know what they are doing.

Victor Rodriguez

Jason Keech was phenomenal! Very knowledgeable, patient, has exceptional communication skills and is friendly. He explained the entire process of how he found the problem we had (our drainage line was clogged and had backed up into the pan, causing the unit to shut off) and how he was going to fix it and clean it. He educated me on the proper maintenance for the model we have, as well as gave me very insightful information on what to look for in the future for any further problems. Would highly recommend him!

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