Cool Care Heating, Air, Plumbing & Refrigeration

Michael recently did the routine maintenance on my system with repair recommendations. He was very professional and easy to work with. I wish I had gotten the receptionist's name as she was very helpful as well and got my needs taken care of quickly. Cool Care has always been a good and fair business to take care of my heating and cooling needs.

Brandon is the best tech I’ve had do work on my home! After preventative maintenance, he reported back with photos of what he did and found, and recommendations that our unit could benefit from. He was courteous and committed to giving great service. We had him back to preform some of the upgrades he’d recommended and everything went smoothly.

Mark McKellar the technician and Brittany in the office gave exceptional customer service and responded in a very fast time frame.
Our unit was out and we had guests staying there. They came to do the repair within 1 hour of my call.
Could not have been happier.
Professional and efficient. Will highly recommend you to all my friends.

We called them in for estimates after many years with another service provider. They were knowledgeable and directly answered our questions. Their estimates for reducing and annual service were good and they now have the jobs. May go to five stars after the work is completed.

5-19-2023: Semi-annual service completed ten days ago. Parts came in for comfort air whole house filtration system, replacing UV Bulbs and static filters. Two very competent techs job well done and removed all packaging material from crawl space. These folks replaced/rebuild our ducting system last year and everything was revealed including around all supply ducts. Home is notably well conditioned and comfortable and we have noted a 10-15% energy savings in both heating and cooling seasons.

Very Satisfied.

Extremely positive experience with very knowledgeable tech!!! A 5 rating is not high enough but is the max option. Looking forward to future calls with Brandon.

This whole company goes the extra mile to earn their outstanding reputation because it's the right thing to do. You don't need any other reason to do quality work. Rusty has the wrong name - he's Gold thru and thru and it shows. Thank you All, especially Rusty and Quentin, for the great work, but bringing some joy along too! \o/

Josh was very knowledgeable, cordial, and helpful. He explained things in a way that made sense. Superb customer service! It makes all the difference.

Great customer Service. Arrived on time. Very detailed on explaining the process and the repair issues. Very satisfied customer.

Buying a new home is stressssssful- waking up from the HVAC making loud noises at night didn’t help. What DID help was Jason coming out and fixing the problem right away in the morning. He was able to diagnose, fix, and provide helpful tip for a first time buyer.

Back in 2010, I hired Cool Care to reattach the ducts to the vents. They took my money, but did not do the work. Perhaps they assumed I would not go into the crawlspace to verify? I complained, and then they did the work. I would have posted this earlier, but I just found the receipt!