Brewer Heating & Air Conditioning

Responded quick to initial call, but took a couple trips to diagnose a bad thermostat. After the temporary replacement thermostat was put on, they left a mess all over my dining room chair rail and floor. Never made an attempt to clean it up or even tell me about it. I wasn’t expecting it to be spotless like they found the area, but a simple, “sorry, but I made a mess” would have been a nice courtesy. Sloppy workmanship.

We opted to buy our own thermostat instead of buying the one they temporarily put on. We paid to have them come back to put our new one on and also paid a restocking fee for the one they took off. We ended up having another problem with the new thermostat, so we opted to use anther HVAC company. That new HVAC company said the wires were crossed when the new thermostat was put on. Would not recommend.

Thrilled at the immediate communication from this company. They communicated throughout the scheduling process. The plumber showed up ON time, masked, and was incredibly polite. My service was completed swiftly and the details were communicated effectively. WILL ALWAYS USE!!

Once again, Sam was professional, thorough and inspired confidence. A great experience!

Professional, knowledgeable, and were able to pinpoint an issue with my thermostat that other companies over the last 12 years did not find. Wish I would have hired them a long time ago and would highly recommend them to anyone looking for responsive, honest, and reasonable heating and cooling needs.

I've used Brewer many times for yearly maintenance on my heating and a/c system. I worked with Joe who is extremely professional and knowledgeable. He explains what he's doing and is efficient, courteous and friendly.

Great experience, very professional, good communication, sense of urgency and flexibility!

Brewer installed a new central air system for my house which didnt have air ducts so they installed the ducts, electrical wiring, pipes, thermostat and the HVAC system, they did a great job, the finish product looks and operates very well, the staff at the office and the installation team is very nice, knowledgeable and professional, the price was very reasonable, I highly recommend them to others.

Absolutely awful. Do not let these people in your house! Showed up to diagnose the problem with my ac with no tools to do so. When the tech showed up at my home I tried to give him some backround as to what my ac unit was doing and his response was, " So what the hell am I doing here then." 20 minutes later When he was leaving all he would say is that he didn't know what was wrong with my ac because he, "didn't have the tools or time to figure it out." So basically we were charged $200 for them to show up, do nothing for 20 minutes and treat me very rude.
FYI don't listen to the scripted 5 star reviews that this company paid people to write on here!

Samuel T was OUTSTANDING! Personable, accommodating and very professional. He is what Superior Customer Service is all about! THANKS!

They showed up on time and did a very professional job of installing my new gas furnace. So far, so good. 🙂