Haller Enterprises

Very helpful and polite. Did a good job explaining what he did and offered suggestions on what I should be doing to maintain my system.

Beware of Haller’s flat fees. They combine diagnosis, labor and parts into unit prices, a practice which suppresses the ability to understand the fairness of the charges. We were told we needed two capacitors to repair a geothermal heat pump. The job was not priced as time and materials or as one price for the job, but in two separate unit prices. The quote contained a dispatch fee, $79 (no problem there), plus two unit prices, one “replace capacitor” at $426, and one “replace capacitor” at $278. We naively assumed this meant these were expensive parts. After a little online searching after the work was done, I found them to be worth maybe $20 each. They sit side by side in the front of the cabinet, and it takes minutes to do the actual replacement of the two of them. We recognize that there is a reasonable value of the technician’s time to troubleshoot and identify that the two capacitors were faulty, but knowing what we know now, this was easily covered within the unit price to replace just the first one. What did we get for the second $278 unit price? A $20 part and about 3 or 4 more minutes of time to put it in. Haller’s estimate claims to be “a good faith estimate of work to be performed.“ We disagree. I asked for an adjustment in the bill and got nothing but a series of interruptions while I tried to have a conversation. They offered a $50 coupon for a future service call. No thanks. We won’t be calling Haller again.

My central air that was 22 years old finally went. I called Haller on a Wednesday, Curtis was out on Thursday to give me a quote on a new system. He was punctual, professional, and informative. I received the completed detailed quote the same day and was able to get a full install the following Tuesday. The two men who did the install were fantastic. Quiet and cleaned up after themselves. Gave me a full educational tour of the new unit. New unit works wonderfully. Very pleased with the whole experience. Highly recommend.

We were extremely pleased with Haller Enterprises’ prompt and professional service. Highly recommend!

Frank and Randy did excellent work on a major and complicated panel upgrade and wiring. Frank's communication was very thorough as to what would be done, time that electricity would be off, etc. and responses to my questions. Very satisfied.

Haller came on the day that we called about air conditioning problem. During that visit our heat was inspected as well. Both the air conditioning and heat problems were repaired that day! The serviceman was courteous and cleaned up everything. Thank you Haller for a job well done!

First class service. Customer service on phone was very nice, they were able to be here next day to service AC unit (it was 95 deg!), service tech was knowledgeable, communicated the issue well. Follow up same day with replacement options and then installed it with in three days! Excellent communication and consideration of my house throughout. (Clean, excellent workmanship and completed the job early).

I had an agent come to the house in 2020 or 2021. I had to pay someone else to come correct their work, which just made everything worse. Countless phone calls and 3 years later, they still haven’t made things right.

Nick shows up on time. Worked quickly and clearly explained what he was doing. Left worksite clean and tidy. Would use again.

Brandon M. Has a very positive attitude. He worked on replacing our hot water heater. He answered all of my questions and concerns. Brandon was very thorough. We are happy with the response time from the Haller employees who we talked to and were involved in the service call. Thank you