Meenan

BEWARE long-term and new customers for oil heater servicing: Meenan's priority is now air conditioning servicing. They rescheduled me twice, then routine yearly heater clean-out yesterday left heater BROKEN, NO HOT WATER!! MEENAN BROKE OUR HEATER!! We pay $$$ for the highest service plan (platinum), but even then Meenan refused to send someone for 9 hours (would be at child's Dr Appointment) when THIS IS THEIR FAULT!! I had to then literally SCREAM at the office to get a tech out sooner. Meenan relied on good reviews and monopoly in Levittown PA for years, but is third rate now. We've been platinum customers for 27 years. There are other oil/heater servicing companies with great reputations and reviews...we're switching.

Meenan gives great service every time! They’re professional, informative and do quality work.

We just had a new oil furnace and AC unit installed. All around, very happy!

I recently requested a service visit to check a hot water issue. The tech arrived and assessed that the boiler was in proper working condition but the problem was in the bathroom faucet. He also advised me that my tank was not up to “EPA” standards and suspended any future oil deliveries until the tank is inspected. This is the same tank they passed when they installed a new boiler. This is what Meenan does....They will upsell you or tell you there is an issue with your equipment in order to generate revenue. They are a hard sell service provider who will find issue with something in your heating system. Avoid Meenan at all costs and find a more reputable company.

your home heating oil is not priced fairly.Your price is much to high.

Just cancelled my contract and could not be happier to get rid of this horrible company from the top on down! This used to be a top rate company back in the day but that was long ago! When calling to cancel I was told I was such a valued customer and asked what happened! Really! You know what happened! You let us run out of oil approximately three years ago to start off with when we were auto fill customers on one if the most freezing days if the year and then told me I would have to wait hours for someone to come out! We had just installed a brand new heating system in our home and come to find out when the technician arrived we were informed there was not a drop of oil in the tank! We were BONE DRY per the service tech! Our second huge encounter was running out of hot water! Service tech arrives and cries about a spider in the basement! Upon arrival hot water was back causing him to throw up his hands and closing out call. Two weeks later no hit water again. A different tech arrives and states he has found problem but needs to order part which will take about three weeks! Three weeks pass and another tech arrives walking up driveway with no part in hand! When asked about part he has no clue! He thinks he is here to evaluate and diagnose! We demand a supervisor on site who refused to address me and continually ignore my questions! Supervisor advises part cannot be gotten and there was a miscommunication. it will take another three weeks! When demanding this be rectified within hour a part is miraculously available! What horrible horrible service and high high prices. We paid for the best service plan available and got rotten rotten service! Please take the time to read all of their negative reviews! There is a reason they are there and that people take the time to post them! Scheduling an overall checkup with our highly paid for service plan was IMPOSSIBLE! These are nut a very few of the many many negative experiences we shared with this horrible company! And please meenan No need for yet another meaningless apology! TOO LITTLE TOO LATE! Just get our credit check in the mail in the 7 business days promised! If you can manage that simple a task!

Recently bought a house.. my first house at 27 years of age. Decided I would go with meenan since the previous owners had meenan. The previous owners paid for the service in advanced for me so we could live comfortably without have financial hardships. The people when signing up were seemingly nice OBVIOUSLY that’s there job to sell the service. So I signed up and they said they won’t be able to transfer over the service to my name. Although the previous owners called and checked if they could. So I still decided to go with them out of courtesy since I’ve already spent 2 hours on the phone with this gentleman. First month goes by no bill. Second month goes by I get a bill for close to 500$. Meanwhile this whole COVID 19 is getting started. Honestly I would have canceled the service instantly the first month. So I call to cancel since not a lot of people are working and not getting paid it’s just to expensive. When I called to cancel it took about 3 days to get ahold of the gentleman I spoke with, and not a doubt his attitude changed and so did everybody else. I paid what I could at the time and was left with an outstanding bill. 2-3 months go by and just tired of seeing the mail that came to me every month on the same day ,without skipping any months +$1.50. I called and explained my situation to the representative for a person who isn’t working or any assistance for some type of leniency on the bill especially in a pandemic.We all know how hat happened next. They don’t care about there costumers, they just want there money from you. If you think they will work with you I doubt it. Went with bucks county fuel they don’t bother you with contracts or any fees. Just one call. Won’t be coming back to meenan. Giving the public a heads up.

They were fast and within a week I had an issue. Those guys were here and took care of it. Great work!!!!!!

There are positives and negatives to this issue. The issue with my A/C started towards the end of the summer in 2019, but never showed its symptoms when the technician came out. Consequently, the technicians always said there is nothing wrong. Finally this time it was happening while the technician was there and the issue was found and the problem resolved.

I'm being charged again for the initial diagnostic and technician visit. By now, on the 4th visit since August 2019, I would think I would only have to pay for the actual repair. Hopefully the billing department will agree when I call and talk with them.

I'm giving a 4-start rating because the people at Meenan are consistently responsive, courteous and communicative.

Great service. It was freezing and a weird smell was coming from my heater. I called Meenan because I have a service plan and they sent someone out. He was great, took his time and got my heater back up and running and explained what caused the smell and how to prevent it in the future.

My office has been a Meenan customer for decades. Problems might not always be solved the first time out, but, with persistence, they get solved. And the technical people are ALWAYS courteous and professional. A number of years ago, I briefly contracted with a different Heating/AC service because I thought I would save some costs. After more than one bad incident and my threat of a lawsuit because 2 rooms and the ceiling in my home were flooded because of several gross technical mistakes by that service, I returned to Meenan. What can I say. I learned the hard way that you get what you pay for!!! I guess I wouldn't still be with Meenan if I didn't trust them or wasn't satisfied with their service.