Meenan

This was a "just to be safe" service call, due to a loud noise and burning oil smell from the boiler. The technician came 2 hours ahead of schedule, performed necessary testing, even though there was no clear evidence of a problem. But as I said, this was just-in-case call, and Meenan followed through to assure the safety of my family.

The two stars is for the service techs, their always polite, honest, and knowledgeable.
The customer service is one of the absolute worst bunch of arrogant ..... They've withheld bills (have proof on their very own system that no bill was generated and zero was due at that time) withheld deliveries without a word to us so we could correct it then, and then blamed us for it and tried to charge us extra saying them not contacting or billing us is our fault. I have a special needs daughter and was told if i don't pay the extra fee for them to correct their repeated mistake we will be without heat for 3-5 business days!! I've spoken to other customers going through the exact same thing as us as well. Avoid these crooks at all costs!!!!!

Technician was very knowledgeable and put me at ease immediately. He explained clearly what part failed and promptly replaced it. Meenan customer since 1970 and I have always received excellent service.

Kept to the arrival time and called to let me know tech was on the way. Top notch tech serviced heating system professionally with with information to prevent trouble in the future. Cleaned up work area very well...like he was never there. Really good job.

The staff have no concern for their customers. Punctuality is a foreign concept to this company. I have had emergencies and they promise to show up and several hours later a technician strolls in. Today we have waited for 4 hours for a service check. I made the appointment 3 months ago and requested to have the technician come first thing in the morning. It's been four hours and each time that I call, I am told that the technician is on his way... I'm still waiting. Customer Service is an oxymoron to these people.

Technician was prompt and courteous. He was competent and very personable. He tried to regulate our AC unit to make it better. He spent approximately 45 min here going over all components to the unit and thoroughly told me what he was trying to do.

Knowledgeable...quick..friendly. Amazing service by Joe tech 267. Cleaned out and repaired my old boiler heater. Fixed the exhaust pipe from leaking. Super happy with the service!

There is nothing worse than not having any hot water. We appreciated someone coming out at 11:00 pm. Meenan is a really good company, they always do their best and the technicians that come out are always, friendly, and professional and they explain everything.

Great company. Affordable pricing. Easy to get ahold of when you need something. The techs are very friendly and work to keep your home clean while there. Always willing to review what they found and explain it to me in a way I can understand.

We have a heat pump with oil fired back up. We bought a Nest 3rd generation thermostat and we paid to have it installed by an installer recommended by Nest/Google. The Nest product worked for about 4 hours and then wouldn’t stay on. Each time the Nest shut off, our heat stopped. We got a big run around from Nest trying to get an installer to return and fix it. Should have called Meenan first. They sent an excellent technician who ultimately reinstalled our original thermostat after carefully troubleshooting the problem. Turned our the Nest product was not compatible with our HVAC home set up. That, mind you, after I went through the Nest online “compatibility checker” and was told it would be compatible. The Nest thermostat is on its I way back to PECO.