Meenan

I called Meenan to service my furnace when I noticed I had no hot water. I figured I would not get service until the next day as it was already after 4pm, so I was surprised when they said someone would be there within a few hours. I love the confirmation email they send where you can actually track your technician's location and how many minutes until he arrive. Technician arrived on schedule and was very proficient at diagnosing and repairing the problem. The best part is that it was covered under my service contract - no charge.

My Meenan repair man and general service person was absolutely fantastic when he responded to a rapidly escalating water leak in my circulator!
He was astute in evaluating what had gone wrong, what needed to be done to fix it, and dedicated to attempting to get my system fixed in one visit. Unfortunately, he needed parts that weren't available on a weekend night, so he returned first thing Monday morning and rapidly got everything repaired. replaced and functioning. Just a GREAT man to deal with! Knowledgeable, caring, and dedicated. 5 star rating for sure!

Excellent customer service. Phone reps are polite and go out of their way to make my oil decisions easier. Technicians are timely and clean and thorough. The last time I had a tech out was during the first cold week of the year. He arrived within his window and stayed until after 10 pm when the problem was resolved.

I woke up yesterday to no heat and called for service in the morning. I was told a technician would be out between 11:30 am - 2:30 pm, but he actually arrived by 11 am. The repair was completed in under 2 hours and was covered under my heater contract. The technician was friendly and explained everything clearly. I have been a customer for years and always have good and prompt service.

Always respond to all inquiries, and come out to check heater and air-conditioned

Service was fantastic beginning with scheduling the service with Kelly on the same day we called. The service representative Mike knew exactly what he needed to do to resolve our heater issue. Thank you very much. Your timely service is greatly appreciated
Frank and Diane

Ed Tyler was my sales rep and helped smooth my transition between homes.
Susan handled my issues while Ed was away from work
Tim was my tech for a no heat call which turned into a no fuel call because of a misunderstanding between seller and buyer. He did a thorough job of cleaning and keeping me safe.
I highly recommend Meenan

Our Oil heater stopped working on a Friday night. Called on Saturday to set an appointment, they were able to come out on the same day (I do have a contract with them). They scheduled a time from 12 - 3 and called around 2 to let me know that they were running late, I liked the fact that they called to let me know.

Cleaning was done and problem found while starting it back up, this could have happened during the winter so very glad he worked hard to fix it now, repairs were done under our plan. The serviceman was great and polite and hardworking and replaced parts and spent time on our problem. They even came out the next day when we had further problem, it was then handled again quickly and by another very nice and polite serviceman. They have great service people on the phone and in person. Have always had a plan gold or platinum and a price limit on oil contract, it has paid off over the many years we have had it. They are good at letting us pay overtime because sometimes it wasn’t always a good time money wise but they worked with us on the contract or large deliveries. Over the years it is just a cleaning and oil, while other years different problems solved while under the plan, it pays to have it.

Excellent service. Technician came out in the middle of the night to repair my 93 yr old Mother in Laws 60+ year old heater. Worked all night, went to his house and got his own personal heater to warm the house. Needed more parts, came out the very next morning to finish the repair. Office keep me informed during the whole process so I could keep a check on my Mother in Law. Great service, conscientious, caring and wonderful to deal with. Highly recommend