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  • Onsite services

Conrad Heating and Cooling Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lisa P. Nguyen

Great experience - easy booking, reliable and prompt communication, and prices were within expectations for installing a new AC unit. Their availability was also excellent considering that it is busy season. Our technician came on time and did an excellent job! I wholeheartedly recommend this company for your AC and heating needs.

AtomicPunk23

My AC hasn't worked right since the 2021 heat wave and I couldn't get it repaired back then because everyone in the city had the same problem (and literally every AC repair company was booked for months). So I used a portable unit for the last 2 years to keep one room cool. This year, I finally stopped procrastinating and called to have it diagnosed before the summer rush. They came the very next morning. It had apparently leaked 80% of its deadly freon into the air and was in dire need of replacement (it's literally 26 years old and completely obsolete). So I had him replace the whole AC unit. It cost $4800, which is a good price since I replaced my rental house AC in Phoenix (with about the same square footage) for about the same price, and that was 12 whole years ago. He scheduled it that very Friday, came on time, cleaned out all the weeds and blackberry vines that had overgrown the old one, swapped it out, and installed the new coils in about 4 hours. It works like a charm. They were both very professional, friendly, and knowledgeable. I highly recommend them! I can finally put up with the deadly heat domes global warming is subjecting Portland to.

Owen Goodwin

While there was an issue with the air conditioner, scheduling an appointment through the website was the best choice. By providing easy-to-understand reports on the typical arrival time of the expert, the dispatch team demonstrated its energy. Dmitry, the expert, performed the air conditioner installation with the utmost professionalism.

Samir Senapati

The technician was quick to come in and diagnose my AC unit but charged unbelievably double the cost of what other company quoted me. He neither matched the quote nor refunded my deposit. I regret falling for his lies and loosing money

My sincere advise is to not to trust them blindly and get a quote from another company

Maximilien Boudier

Conrad scheduled my appointment with a one-week delay despite long wait times with other air conditioner repair services. The entire process—from arrival to diagnosis and resolution—was completed in less than 45 minutes with high professionalism and quickness,

Foxhound808

AC was out. Setting up an appointment online was easy. Dispatch was very good about messaging me ahead of time when the tech was going to arrive. The tech, Dmitry, was very professional and was able to diagnose and replace the capacitor in no time. Overall, very pleased with their service.

Rio Ball

I've had the pleasure of employing Conrad Heating and Cooling for the second time, and I'm delighted to report that they've once again exceeded my expectations. Dmitry was kind and helpful, proposing practical solutions to my air conditioning problem. In around 15 minutes, he could attain operational efficiency for all components—the best air conditioner service near me.

Sean Carr

AC unit stopped working so called to schedule an appointment. The person in the office was very helpful and understood the urgency as the weather coming up was going to get pretty warm. The tech, Dmitry, came out and was able to diagnose the problem within a couple of minutes. He was extremely polite, respectful, and super helpful with any questions I had. Conrad has earned my recommendation to friends and neighbors, as well as any future business I have.

Claire Dallas

My old air conditioner was replaced effectively by Conrad's crew, led by Dmitry, in a friendly, professional, and informative manner.The recently acquired Ruud AC unit was pretty affordable, and I am happy with my choice to install an air conditioner. I wholeheartedly urge people to utilize their services.

Ben Schneider

Our furnace motor died. I was able to schedule online on a Sunday for an appointment Monday afternoon. Dmitry was professional, identified the problem quickly and was able to order the parts to get us back up and running. We had to wait for the parts to ship but otherwise it was quick and easy.

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