Northwest Cooling & Heating

Had a complete new AC put in by Jerry in 2015. The AC has never really worked well. Each year I had to put in a service call and some part was always broken or burnt out. The pipes froze over every year (even with new filters etc.) I got some excuse or other about why the AC is not as effective as the ones at my neighbors (including, “it’s just too hot outside” on a 90 degree day when my neighbors AC got their inside temperature down to 69 degrees). The AC situation in my house has been a mess (I am sitting and waiting for an emergency tech to check out this years malfunction as I write this). Frustrated and vow never to use this company again.

Another HVAC guy gave us a diagnosis of a burned out blower motor when my A/C fan quit working... And he estimated the repair to be $1000. I called Jerry instead. Jerry found that the culprit was the fan capacitor,rather than the fan motor. He fixed in about 30 minutes and it cost me $150. Not $1000. Well done, Jerry.

Ask about a part and they hung up...

Five stars. Hands down!