We woke up at 4:30 am with no heat. Temperatures outside were dropping into the 20 degree mark. I called them at 5:30 am and before 7 am I had a call back. Very prompt service and I had a new system put in the same day while it was snowing. Would highly recommend this company. The price was very reasonable.
I have to say A Best Air and Heat is very prompt. I called them for a service visit and within an hour I had one of their techs by the name of James Thompson and the owner Kenny Green. They were very thorough at pinpointing down the issue with my AC unit. They were very respectful and provided great understanding on the issues with my unit. I knew it was about time to have the unit replaced and now appears to be the time it needs it. I will be out of pocket thousands of dollars in the long run but my family will be cool for the summer which is important. They took pictures of the unit and showed me the areas of concerns and issues. They also are not there to rob you by doing a service repair that would result in the unit going out later on down the road. I was given the price to repair the unit in its current state and to just go ahead and upgrade the system. They are truly there to make sure they provide you will all the options instead of doing a quick fix to see them again the next week. If you are looking for a professional company to do AC repair give them a call and you wont be dissatisfied with their work. My unit went out and the next day their were out to install the new unit. Thanks A Best Heating and Air!
Kenneth, our service technician was great! He showed up timely & was very thorough & knowledgeable about our situation with our unit. He fixed the problem and had great suggestions to keep our unit running smoothly. They have great pricing for weekend hours too. Most places double their weekend prices, but not A Best. They only charge the normal service fee & whatever else is needed to fix the unit. I highly recommend A Best Heat and Air.
A Best Air always sends knowledgeable, friendly, helpful experts who empower me to understand what's wrong with my unit and how to prevent it in the future. They do efficient work and are honest with their pricing. I always feel like I get fast service and a great rate. I've used their services for years with rental properties, and now they've come to the rescue again at my home! These things always happen on the hottest days of summer, after 5pm, and on holidays and weekends - they answer the phone, call back, and keep us cool every time. Thanks A Best team!!
A Best Air installed two new units at my house. That part was great. They work as they should. I used A Best because my brother and mother recommended them. However, everyone has different experiences. I had follow up questions and their customer service after the fact left me feeling like I was being a bit of a pest. This is why I only gave them 4 stars. If you do use these guys, be sure and call the office if you need any assistance. Don’t contact the technician even though they will tell you to contact them if you have any questions or issues.
I would recommend this company. They did a great job explaining what we needed to replace out old unit. Got a few quotes from other places and A Best Air & Heat had the best deal for us.The installers where very professional, very polite and explained everything that we needed to know like programming the new thermostat, the warranty, and how often to get it serviced. These guys did a wonderful job on cleaning everything up. Thank you!! We now have heat as well as A/C
First, the technicians showed up when they said they would be there. They also called and texted when they were on the way. Second, there were no surprises on the price. What they quoted was a good price to begin with, and they did not come back with overtime charges after the fact. Finally, they were knowledgeable and completed their work in a reasonable amount of time. We had a complete heat and air install and when they did the install the technicians came on time again, placed tarps on the floor to keep from tracking dirt on our floors while they were bringing the new system in the house and removing the old system, they got the work completed in a timely manner (complete heat and air install in a day with some extra fabrication in our heater closet to make things work better). I would recommend A Best to all of my friends and will be using them for my heat and air needs from now on.
Making an appointment was easy, the tech was kind and professional. Explained everything so I understood what was being taken care of. I signed up for the yearly maintenance plan so they come by twice a year to maintain the AC & furnace. The cost can’t be beat. I was really impressed by the level of service for the cost.
Jack Leverton
We woke up at 4:30 am with no heat. Temperatures outside were dropping into the 20 degree mark. I called them at 5:30 am and before 7 am I had a call back. Very prompt service and I had a new system put in the same day while it was snowing. Would highly recommend this company. The price was very reasonable.
paul mcalester
I have to say A Best Air and Heat is very prompt. I called them for a service visit and within an hour I had one of their techs by the name of James Thompson and the owner Kenny Green. They were very thorough at pinpointing down the issue with my AC unit. They were very respectful and provided great understanding on the issues with my unit. I knew it was about time to have the unit replaced and now appears to be the time it needs it. I will be out of pocket thousands of dollars in the long run but my family will be cool for the summer which is important. They took pictures of the unit and showed me the areas of concerns and issues. They also are not there to rob you by doing a service repair that would result in the unit going out later on down the road. I was given the price to repair the unit in its current state and to just go ahead and upgrade the system. They are truly there to make sure they provide you will all the options instead of doing a quick fix to see them again the next week. If you are looking for a professional company to do AC repair give them a call and you wont be dissatisfied with their work. My unit went out and the next day their were out to install the new unit. Thanks A Best Heating and Air!
Carri Shockley
Kenneth, our service technician was great! He showed up timely & was very thorough & knowledgeable about our situation with our unit. He fixed the problem and had great suggestions to keep our unit running smoothly. They have great pricing for weekend hours too. Most places double their weekend prices, but not A Best. They only charge the normal service fee & whatever else is needed to fix the unit. I highly recommend A Best Heat and Air.
Lerin Madole
A Best Air always sends knowledgeable, friendly, helpful experts who empower me to understand what's wrong with my unit and how to prevent it in the future. They do efficient work and are honest with their pricing. I always feel like I get fast service and a great rate. I've used their services for years with rental properties, and now they've come to the rescue again at my home! These things always happen on the hottest days of summer, after 5pm, and on holidays and weekends - they answer the phone, call back, and keep us cool every time. Thanks A Best team!!
Christa Ford
A Best Air installed two new units at my house. That part was great. They work as they should. I used A Best because my brother and mother recommended them. However, everyone has different experiences. I had follow up questions and their customer service after the fact left me feeling like I was being a bit of a pest. This is why I only gave them 4 stars. If you do use these guys, be sure and call the office if you need any assistance. Don’t contact the technician even though they will tell you to contact them if you have any questions or issues.
Tina Fisher Berry
I would recommend this company. They did a great job explaining what we needed to replace out old unit. Got a few quotes from other places and A Best Air & Heat had the best deal for us.The installers where very professional, very polite and explained everything that we needed to know like programming the new thermostat, the warranty, and how often to get it serviced. These guys did a wonderful job on cleaning everything up. Thank you!! We now have heat as well as A/C
Brett Long
Staff was on time and professional. Answered my questions and wore feet covering to protect floors. Also a great price. Highly recommend this company.
Andrew Carter
JAMES WAS VERY HELPFUL IN TELLING ME WHAT COULD VOID MY WARRANTY.
Mary Larsen-Purvis
First, the technicians showed up when they said they would be there. They also called and texted when they were on the way.
Second, there were no surprises on the price. What they quoted was a good price to begin with, and they did not come back with overtime charges after the fact.
Finally, they were knowledgeable and completed their work in a reasonable amount of time.
We had a complete heat and air install and when they did the install the technicians came on time again, placed tarps on the floor to keep from tracking dirt on our floors while they were bringing the new system in the house and removing the old system, they got the work completed in a timely manner (complete heat and air install in a day with some extra fabrication in our heater closet to make things work better).
I would recommend A Best to all of my friends and will be using them for my heat and air needs from now on.
Allie Warwick
Making an appointment was easy, the tech was kind and professional. Explained everything so I understood what was being taken care of. I signed up for the yearly maintenance plan so they come by twice a year to maintain the AC & furnace. The cost can’t be beat. I was really impressed by the level of service for the cost.