I didn’t have an emergency, but I knew I needed some work done to my heating and cooling system. They were prompt for scheduling the service. The service tech was on time and had great communication- even before he got here. He took time to explain what was needed and gave me options. Which I truly appreciate that!
Ernesto and his crew were very professional, courteous and very knowledgeable. I would recommend A Best to anyone looking for a Quality product, installation and at a reasonable price. They cleaned up during and after the install which was very nice. Ernesto did an excellent job and we couldn't be happier with the overall job.
The technician showed up and appeared to be under the influence. Was unable to put sentences together. He then told me it was 150 dollars a pound for Freon. I talked to two other companies that were 75 and 80 dollars. Told me it needed 12 lbs of Freon when it was only 10 1/2. When I called the office nobody there could confirm their going rate for Freon. I paid the 70 dollar surcharge. Bare in mind the tech was able to tell me this was an “easy fix” would take 30 mins. But would cost 2,050 dollars. I got two other quotes at 750 and 800. I’ll leave this review at that.
We have been using A Best for about six years. They are awesome to work with. They are quick to send out a technician if anything goes wrong and always call before they head to our house. The office staff and technicians are friendly and professional. We couldn’t ask for a better company!
We came home from a week long vacation to find our AC not coming on. I called in the middle of the night and received a return phone call early the next morning. They had a repairman out within two hours and the unit fixed within an hour. No weekend difference in cost. Just excellent customer service, friendly and reliable. I will now use them for any heating/air needs. Thank you!!!
Robbie was very good. Straight to the point of what he was doing and what needed to be done along with recommendations to keep the system in good shape.
I am so pleased with the service I have gotten from them!! Not only do they listen to me they are honest. I appreciate how quickly they respond and service after the sale is equally good.Even just calling the office to ask a question they are patient and always kind. I found them 2 years ago when my upstairs HVAC unit needed replaced. They did great. Today I was equally impressed (if not more) than I was then. They offered suggestions, weren't pushy and explained everything like true professionals, yet they talked to me like normal people. I will continue to reccomend them to everyone know!!
Very responsive, a service tech was here within a few hours to diagnose the problem and to schedule a time for new equipment to be installed. The installation team was on time and efficient, had the job wrapped up and cleaned up in less than half a day, very easy to work with.
Sara Burleigh
I didn’t have an emergency, but I knew I needed some work done to my heating and cooling system. They were prompt for scheduling the service. The service tech was on time and had great communication- even before he got here. He took time to explain what was needed and gave me options. Which I truly appreciate that!
Darrell Simmons
Ernesto and his crew were very professional, courteous and very knowledgeable.
I would recommend A Best to anyone looking for a Quality product, installation and at a reasonable price.
They cleaned up during and after the install which was very nice.
Ernesto did an excellent job and we couldn't be happier with the overall job.
Jay Allen
The technician showed up and appeared to be under the influence. Was unable to put sentences together. He then told me it was 150 dollars a pound for Freon. I talked to two other companies that were 75 and 80 dollars. Told me it needed 12 lbs of Freon when it was only 10 1/2. When I called the office nobody there could confirm their going rate for Freon. I paid the 70 dollar surcharge. Bare in mind the tech was able to tell me this was an “easy fix” would take 30 mins. But would cost 2,050 dollars. I got two other quotes at 750 and 800. I’ll leave this review at that.
Erin Overton
We have been using A Best for about six years. They are awesome to work with. They are quick to send out a technician if anything goes wrong and always call before they head to our house. The office staff and technicians are friendly and professional. We couldn’t ask for a better company!
April Singleton
We came home from a week long vacation to find our AC not coming on. I called in the middle of the night and received a return phone call early the next morning. They had a repairman out within two hours and the unit fixed within an hour. No weekend difference in cost. Just excellent customer service, friendly and reliable. I will now use them for any heating/air needs. Thank you!!!
Tanner Weston
Robbie was very good. Straight to the point of what he was doing and what needed to be done along with recommendations to keep the system in good shape.
Kathi Vanscoy
I am so pleased with the service I have gotten from them!! Not only do they listen to me they are honest. I appreciate how quickly they respond and service after the sale is equally good.Even just calling the office to ask a question they are patient and always kind. I found them 2 years ago when my upstairs HVAC unit needed replaced. They did great. Today I was equally impressed (if not more) than I was then. They offered suggestions, weren't pushy and explained everything like true professionals, yet they talked to me like normal people. I will continue to reccomend them to everyone know!!
Rod Stacy
Very responsive, a service tech was here within a few hours to diagnose the problem and to schedule a time for new equipment to be installed. The installation team was on time and efficient, had the job wrapped up and cleaned up in less than half a day, very easy to work with.
Michelle Couto
They have always been so easy and great to work with
Rick Bowlin
Very nice and knowledgeable tech named James came out.