A Best Air & Heat

Every time technician James has been to my house he has been courteous, efficient and taken great care of my heat and air systems. A Best has made sure to come as quickly as possible any time I have needed help with my HVAC system.

I am really impressed with A Best. I had my condenser, compressor, and furnace replaced. The cost of the complete replacement was very fair and competitive. The technicians are knowledgeable and courteous. Rob and George had the entire job completed within four hours. They not only left the job site free of any trash but actually left it cleaner than it was when they arrived. Quality of work was outstanding. Customer service is great too.

They installed my system 18 months ago. Have been out 3 times. First, insufficient Freon. Second, misfired. This time, the power wire came undone. Charged 210 dollars for their bad work. Will not use again.

Was here with. In 30 minuets from call on a holiday. Great guy very friendly and tried his best to do what was best for us.

They replaced a capacitor and a 2 pole Contactor which you can buy for $14 a piece. The repairman was at my house for just over 30 minutes. They charged me $747 for $28 worth of parts and 30 plus minutes of labor. Crazy!!

UPDATE as of 8/19/2020-
A Best sent a refund of the price we paid for the cleaning.

BE AWARE! The company does not follow through with their commitments. I've included the original complaint below which was filed with the BBB. The company responded a year later saying they would refund our cost yet hasn't followed through with that either.

We hired A Best Air & Heat to clean our air ducts. They have been done twice now and still not completed properly.
We had A Best Air & Heat come out in the Spring of 2018 to clean our air ducts. The lady cleaned quickly each duct from inside. We had the company out in January and the technician explained that there was no way the ducts were cleaned properly and he called the office to reschedule. The company called and scheduled them to come clean again on 1/21. The dust had been building up constantly in our home since then and our allergies have gotten worse. When the technicians came in on the 21st, they said they were going to be cleaning from the attic and pulling everything in that way. They assured me that there wouldn't be an issue with dust or anything and they would cover anything that needed to be covered. They didn't cover anything and as I was in the office where one of the returns is, they dumped about 3 cups of dust and dirt all over the dogs kennel. I ran up into the attic and told them and they assured me this wasn't happening anywhere else and said they would clean it up. My mom stayed at our house from 1/26-2/3 and almost immediately was sick from all the dust and dirt. She called out a company to check the ducts and their professional assessment was the ducts have never been cleaned properly. They took pictures and gave those to my mom as well as asked her to put cheap filters in the returns and see how much dust and dirt came out for 2 days. My mom spoke with Tammie at A Best Air & Heat to let her know what was going on. Tammie wanted to know the results of the test right away. Since the test has been done, I have called A Best and so has my mom, multiple times to discuss and no one has received a return call. The first time I called to discuss this was on Friday, 2/8 and have called them on 2/11 and 2/16 as well. Each time I've called I've been told that she would call me back when she was back in the office. My mom has called several times and hasn't received a call back either. My youngest son and myself have terrible allergies which is why we paid to have the ducts cleaned in the first place. This is becoming a serious health concern.

Furnace check,install new furnace,thermostat, vents.& went above what we could ever expect. All technicians were great. Last technician who finished up did so much.we appreciate it .

Robby showed up on time and was very informative and professional, he kept me updated throughout the repair with costs and items needing replacement.

Professional and knowledgeable, great prices. Excellent customer service. Will do business with again and every time I need something fixed or installed/replaced.

Robie is a nice guy and has a lot of knowledge on may different makes of heating and air systems.I am very pleased with the work performed and the timely manner it took.Great company!