All Comfort Specialist Heating and Air

These guys service and warranties are unbeatable. everyone is knowledgeable and helpful with explaining what needs to be done and why. I have not seen that in a Service Company these days anymore and their prices are lower than you'd expect and they come out quickly and Im 110 miles away!

Utilized their services via our home warranty. Had several negative instances occur. Our coil had a leak and needed to be replaced. It took 9 days for them to get the part in, then when they arrived to install the new coil, told us the wrong coil was ordered. Two days later the correct coil arrived, had an appointment scheduled, then they called that morning of the appointment to tell us they did not have the part. Please keep in mind, I was taking off work and using vacation time for these appointments. Strike three was when the technician installed the new coil, I asked him to pump down the unit (basically, save the existing Freon in the unit). I knew we had about 12 pounds in there because we had just had it topped off a couple days prior. When he showed me the bill, he said he had to put 16 pounds of Freon in (R-22 which is $85 per pound). I asked how much Freon he pumped down and said about 5 pounds. Quite unbelievable to me....so what happened to the other Freon? Where did it go? How are you only able to save about 5 lbs? Then, we were also charged $208 for a float switch. They said that was their standard rate. Overall, it was not a good experience and we felt that they were not honest with us and that they were trying to gain more since we had the warranty. I would highly advise not using them.

Spent the last thee years lying to me about their installation being correct. When the third company told me the same thing was wrong that I’ve been hearing for three years, we gave up and got another company to fix it. Unit went from running ten hours a day to two hours a day. They will lie directly to you to get out of correcting their mistakes. Costs me thousands.

Worst customer service in 100 degree when my drain for condensation has been clogged called my home warranty for service. They assigned my call to your company. I called and explained my floors were getting damaged from issue, when I explained this to the woman on the phone her response was "turn off your air conditioner. In 100 degree heat really. Then I was given a service schedule for tuesday from noon to 4pm. 7:20 pm I was contacted with a 30 minute notice. I called 3 times and could never get a basic eta, I was told before 6pm the last call I made. I have worked customer service for almost 30 years and I can be understanding when I am kept informed, but this is the worst customer service I have experienced. I am contacting my home warranty company to suggest removing you from the provider list. Dennis came and diagnosed the issue in 3 min and fixed it in 5. He is awesome it is the companies office customer service that causes issue

The contractor (Travis Perkins) who works for All Comfort, was absolutely amazing!! The quality of work was impeccable and the customer service was incredible!! I would highly recommend this company for any repair needs in your home!! I'm grateful for a staff member that was trustworthy, diligent, and dedicated to finding resolve!!

I had a similar issue as others have stated with them contracting through American Home Shield. I will say that they were courteous, but I was told my a/c had sprung a leak (it was 20 years old) and that it and the heating unit would both need to be replaced. They told me to sign on the line to get financing for the new units and they were installed that afternoon. They work great, but the problem was that they told AHS that only the coil needed to be replaced. They never told me this or gave me the option, so now I'm stuck paying $8,000 in monthly installments for who knows how long when I could have had the whole thing covered under the warranty. I'll be looking for a second job to supplement payment from my full-time job to make ends meet. Thanks a lot.

First of all , I was so pleased to have a real person answer my call when I called on a Sat. afternoon . Then , Travis came to my Broken Arrow residence ( drove up from OKCity area ) the next day ( on a Sunday !) in a snowstorm to fix our furnace ! We were quite impressed !! He was timely , professional , diagnosed the problem and fixed it ! Our house is warm again ! Great job to Travis and Thanks again for going the extra mile ! We sure appreciate this company !!

All Comfort made getting a new unit a painless process! With their easy financing and quick response, the setup and payment was done within just a few hours. The owners themselves came out and made sure the job was done to my satisfaction. I refer them to all my friends and family and you should call them too!

Derrick and Kyle came and installed our new air conditioner and checked our heating system and we're professional and polite. They finished quickly and cleaned up before leaving. We will recommend to anyone. Thanks guys.

Travis and Pat were really nice and great to work with. They were very helpful as well as knowledgeable towards the reason for our cooling issue. I appreciate this level of service and recommend All Comfort Specialist heating & air.