All Comfort Specialist Heating and Air

We are in a new-to-us home that came with a one year home warranty. So, a few weeks ago when the downstairs AC went out, we set up service through the warranty company and All Comfort came out. The problem was easily found and fixed. This past week, the upstairs unit wasn't working so I set up another service call through the warranty company. There was no way to really put in a note that it was the other system this time, so the work order came through to them as a repeat visit on the first service call. This would probably be interpreted as the first visit wasn't successful, which was NOT the case.

The guys, Tony and Pat, came out this morning, quickly realized it was the second unit and began to diagnose the problem. I had turned off the system as soon as I realized it wasn't working, and then we had the big rainstorm that really cooled off the whole town, so luckily by today it was much cooler upstairs. Knowing they were coming this morning, I turned the upstairs system back on and by the time they arrived it was cooling.

They helped me change out the filters, made sure everything was working fine, and placed stickers on the systems with the company information so it would be easily found if they were ever needed again.

I really appreciate their response and professionalism and courtesy. We will definitely continue to use this company!

These guys are great. Put in a service request through my warranty company. They called me the next day and came out that morning super fast and the specialist Travis was awesome. They cleaned my unit and identified the problem and fixed it. Best quality about this company is they are really fast and answer their phone as well.

Huge kudos to the team at Air Comfort Specialist on a job well done. They installed my upstairs HVAC a few years ago and when I had a problem with condensation drainage unrelated to the install or the system itself (I had a clogged pipe downstream from the unit), they came out within a couple hours of me calling.

I couldn’t ask for a nicer tech either. Bryan arrived and had the problem identified and pipe cleaned out in a matter of 15 minutes and I was back up and running without issue. He could have had me call a plumber because it truly wasn’t an HVAC problem but instead he chopped the pipe and replaced on the spot.

These folks took care of us in quick time when we needed it the most. It’s appreciated!

These guys absolutely do not have customer satisfaction high up on their priority list. They work for the warranty company and that is it. They came out a total of 4 times for the same issue, one of which, the tech was confrontational, made me feel threatened in my own home, picked up his tools and walked out. The told me the first time out that it was not fixable and I needed to buy a new unit from them. After a second opinion, the warranty company sent the back out to fix it. Instead of replacing the not working 12 year old R-22 heat pump unit, they wanted to replace a condenser, and leave the leak they found. I would STRONGLY recommend no one use this company for anything!!

Had to wait 4 days for them to come out in the first place then all they did was add freon without inspecting where the leak may be. The AC stopped working the next day and now i can’t get a callback. I’ve left 2 voicemails and sent email. Website says they are 24 hrs but obviously that’s not true. I would not recommend this company.

Travis was awesome. On time. So polite and friendly. Quickly changed out the condenser
and the capacitor. Now our Air is COLD! YAY!!

Travis was awesome. Was earlier so that was great that I didn’t have to wait around from 10am-2pm. He was very polite & friendly, he was knowledgeable about the issue and had us up and running very quickly.

Travis was great! He was super friendly, professional, detail-oriented, and got my AC up and running in no time. Thank you, Travis!

American Home Shield sucks, ac went out on Friday in the dead of Oklahoma summer The soonest available service time was Tuesday. Travis Perkins from All Comfort Specialist Heating and Air was prompt informative and experienced. He troubleshot the ac in minutes and found that the capacitor was bad. Had one on the truck and replaced it. Now we are back among the living with ac. Would highly recommend.

We had an excellent experience with this company. They were on time, courteous, professional, and extremely respectful. While they explained that our unit was old, they did not "push" a whole new system on us during their visit. In fact, they waited until I specifically asked what they would charge to replace the system to tell me any details in that area. This company provided a very hassle-free experience while completing the job in a timely manner.