Above + Beyond Service Company

Justin was awesome! He diagnosed and fixed our problem quickly. He was very informative and let us know all our options and what we are facing. We have always had great experiences dealing with Above & Beyond and will continue using them.

Great Tech, Michael did a quick and quality job. Friendly , knowledgeable, and very professional.

Justin was amazing. Showed up right on time! Great service and very helpful

True to their name...one day service,tech took his time was very friendly and knowledgeable...fixed the problem and explained everything.will not use anyone else after this,you have a customer for life!

The technicians were professional and knowledgeable. They explained how my new system works and showed me how to operate my new thermostat. They were also considerate and cleaned up as they went. It was an extremely positive experience and I would recommend them to others.

I love the instant communication they employ with pictures and a short bio. It made me feel better right off the bat. Miciah was professional and outstanding. They showed up to my house within 30 minutes of making the call. The issue was fixed within 30 minutes and then they looked at an issue with my toilet that another group in town failed to fix. They were patient with me and let me ask questions along the way to understand the issues. This wasn’t the cheapest but I will definitely use them again. Ask for Miciah!

I always read reviews on a company before I decide who to hire. I have done this with many different contractors, and I have been very fortunate in the quality of the work performed. Above and Beyond had many good reviews, so I decided to use them to repair and replace ducting after a Possum got into the pipe work this past winter. Unfortunately, my experience with this company was not what I expected at all. Before the animal got into the ducting and severely damage insulation, I had good airflow from all the vents except one, and it was not connected to the register, but laying on the ground under the house. Above and Beyond was made aware of this information during the initial assessment and again when two workers came to repair/replace the ducting. When work was completed, I was told all ducting and registers were now connected, along with the two return ducts. After paying the bill, the two workers quickly left. At this point, I proceeded to carefully inspect all registers in the house, along with airflow. When I got to the last room in the back of the house, I found the ducting to one register lying on the ground. It seemed to have been torn off. The second register was not connected at all, and this was the register I specifically told Above and Beyond about twice. I called the company about this and they sent the two helpers back. When I questioned the worker who told me all the ducting was connected, I received an attitude. All this made me question the quality of their work under the house; especially since there was absolutely no airflow to the last room they repaired. This room did have good airflow prior to the Possum incident. I talked to three different people at Above and Beyond to send a different person out to check the work done. This has been over a two week period, and I have received no response at all. The owner has yet to call me. My point is, when a company tells you all work has been completed, and you find out it has not, it makes a prudent individual mistrust the work altogether. I paid to have repaired/replaced ducting, but the payment did not include any cool air to one whole room. For me, that is like paying to have your car repaired, but it still will not run after repairs are supposedly done. I am sure this review will receive a negative comment, but this has been my experience with Above and Beyond.

I have received the expected reply (below) from Above and Beyond. If I have asked several times for someone to come to my home and inspect the work done, with no response in two weeks, I do not expect anyone to come out now. Hollow words from an owner who should personally inspect the work of his/her own workers. Caveat Emptor, "Let the buyer beware."

I can't recommend this company enough. They are AWESOME. The technicians are always so kind, professional and explain everything very well. Look no further than Above & Beyond! They absolutely own up to their name.

Justin is the best tech! Very professional and proficient. Very concerned with our needs.

Called Heather on a Monday with prior quote they had given and told them that a/c was completely out and that we were would like to continue with purchase and install on new unit. She asked a couple of questions for financing options and within 10 minutes had an approval and was able to schedule me for install on Wednesday. Great service, had us up and ready by that evening!