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Seiter Services LLC Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
H. David Pryor

Seiter Services installed a new A/C for my home. David Finster was knowledgeable and professional. Thoroughly satisfied.

Amelia Bhatnagar

Well coordinated experience with all of the office areas involved. All details of the installation were clearly explained and scheduling was easy. Installers were careful with moving and cleaning up as well going over the operation details after the job was finished!

Jerry Williams

Seiter Services is very responsive and does a great job every time. We definitely recommend.

Warren Hawk

Seiter gave us best price, and installed split unit in our home. They were on time and did a professional job. Well satisfied with them.

Jeff Olsen

Great company !!! In the last 6 months, I have had to replace my furnace and water heater. I also had to have my well fixed which was leaking and had the pump replaced at the same time. The Sales staff is awesome !!! I have had the privilege to work with Casey and Terry, they are great !!! They do not try to sell you something you do not need. They are awesome at what they do.

The different technicians that have come out are awesome as well. They were all very knowledgeable and took time to answer any questions I had. They know what they are doing and they do an excellent job.

I would highly recommend anyone looking to have heating, air or plumbing work done. You can not go wrong with Southtown !!!

Paula Schiml

The techs have always been professional, friendly & knowledgeable. I get a call or text when they’re on their way. Very pleased!

Lawrence West

Southtown Heating and cooling did a great job installing a new heating and a/c unit in my home. They showed up on schedule, and completed the job fast and efficient. The technicians were courteous and cleaned up each day when they were finished working. Hank who contracted the job, came to my house a few days after the job was completed to make sure it was done to satisfaction! Great Job!

Jenny Beaver

My old water heater went out, and we called to get a new one. They didn't have any on hand but went out and managed to get one ( I think they got it from Lowes). Just over a year later, one of the heating elements needed replaced. They said it was due to calcium buildup. They wanted to replace the whole heater, but this was only a year after the last one put in, so we had them replace the heating unit only. That was Jan 2020, a year and a half later no hot water again. We called someone else to come look at it... on initial assessment, the heating element had caught fire from when they installed the new heating unit. So the new guy ( different company) was going to replace the part that burned out. As he was working on it, he noticed the heating element was covered in water softener resin. We had replaced the water softener shortly after the water heater due to the resin tank bursting and sending all the resin through the water. Southtown would have noticed all the resin in the bottom of the tank when they replaced the heating unit. They didn't mention and left 6 inches of resin to degrade the new heating element.

Now, just over 2.5 years after getting a heater, we have to get a new water heater, since there is no way to remove this resin effectively. The new company will have the heater inspected. Southtown never sent us the information to have it inspected after it was done.

The fact that they didn't install it properly and started a fire infuriates me. It could have burned down my house. I have photographs of the damage and am saving the heater for legal action evidence..

Tim Whalen

Had a great experience today with Southtown. First off the ladies in the office were great. I had to call back and change an appointment and they were very helpful. The two gentlemen that came to the house were very professional and friendly. They did the job in less time than I thought it would take and the charges were extremely reasonable. You guys our my go to company for all my home needs now.

Greg Monett

25 year old blower motor was on its last leg. Dale checked out the furnace and found minor issues and resolved them quickly. Everything was up to specifications and furnace was working, however Dale checked out blower motor on the final inspection and noticed that it was very warm and asked if I wanted it changed. I agreed that if he did not change the motor now he would be back in several weeks to replace it. Upon inspection, after it was removed, it would have only lasted days. Thank you Southtown and Dale for a superior job again. If your looking for quick service and honest answers then contact Southtown.

The above is the second time I have hired Southtown for service on my furnace. The last time it was replacement of the heat exchanger, lots of work and no issues for several years with the furnace. The unit is a Bryant 90 Plus that is over 25 years old. Dale performed the replacement of the heat exchanger. If you listen to what Dale tells you about furnace filters, you will save money and extend the life of your unit.

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