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Cristina Perry
Adam and Brandon replaced all the copper pipes in my mother’s house and were always friendly, punctual and as neat as possible considering the major construction! We were thrilled with every part of the service, from estimate to completion!
I had a clog in my kitchen drain at the same time, and they came to my house the very next day, working for several hours to locate and remove the clog! We are so happy to have found such a great company that we know we’ll be able to count on for any plumbing issues in the future!
Richard Carpenter
Ultimate Plumbing was a huge help. I had low water pressure in a house I had recently moved into and couldn't figure out why. Joe was able to identify what was wrong with my water pressure and then get it fixed all in about 30 minutes. Very quick and very courteous.
If you're in the Lake Norman area I would definitely recommend these guys to anyone in need of a plumber.
frederic granson
Joe, just wanted to thank you and your team for a great job! From your Customer Service, a real person and very nice. Called to let me know you were on the way and if I had any questions. Like every great plan just a quick back flow test, but I had to surprise you! My commode flange leaked last night and while i was finishing ripping out all the flooring you were able to help me with a new flange and accessories right then! I enjoyed talking with you will be our first call! Thanks again!
Super Man (Crabster71)
I bought a house in April, was told that the water pump was fixed and it was good to go. well, the second week it began to fail, low water pressure and the pump began to short cycle. I called Ultimate plumbing after I had exhausted everything I knew to look at, including the air pressure tank and a new water switch, I figured that the issue was with the water pump. Joe Hughes showed up on time, I explained all the things I did and what I thought was the issue. Joe listened then went right to testing. He first crawled under the house and noticed that the last home owner set up a secondary filter on my whole house filter system and put it before the system, so it would catch everything and clog the filter in less than 30 days, causing the water pump to work twice as hard. He worked that into estimate, at cost to replace and put it in the correct location after the primary filter system. He said that he could come back out in an hour to begin the work and would bring another tech with him. Well he showed up as he promised and it only took 1 1/2 hours to complete the job. He wasn't bothered by me standing around and watching, was very professional. Explained some of the parts of the install to me and upgraded everything that went back in the well. He was outstanding from the word go. I just had moved into this house and had to deal with family issues that pretty much depleted all my savings, so he worked with me to get the job completed. I highly recommend Ultimate plumbing, from this experience there are not enough stars to rate him high enough. Thanks again Joe!
L Cox
I had Ultimate Plumbing install my bathroom fixtures after a remodel. They were wonderful to work with. Their plumbers, James, Eddie, and Kevin were exceptionally professional and were extremely helpful. They were kind and patient, making sure to answer all of my questions. I would definitely hire them and recommend them again.
Matt Lane
If you are looking for a qualified Plumbing company with excellence in experience, workmanship and customer service, this is your company. By far the best customer experience. Nick Gearity was the lead technician and is outstanding. He is on time, professional, knowledgeable and efficient. This was a very large project and he managed it beyond my expectations. The office staff is extremely helpful and went the extra mile in helping with work permits, scheduling and billing. Great work and company for the Charlotte market to rely on.
Mitch Bair
If you need a skilled and honest plumbing contractor call the team at Ultimate Plumbing. I have used them to install water lines and low pressure sewer service. They are friendly and polite on the phone and in person. They have all the necessary equipment to do the job in a timely manner. The price quotes have always been fair and when the project is complete you’ll have confidence that the work was done right the first time.
Heather Edmunds
Called yesterday and Joe was out today, took care of my plumbing needs, and educated me on things to pay attention to for the future.
We was very professional, fairly priced, knowledgeable, and quick. Getting the job done right, and doing a good job are two different things, and Joe did both.
Highly recommend and will definitely be using him for any needs in the future as well as referring him to everyone I know.
When you support small businesses, you support families.
Lisa Arnold
We had a great experience using Joe and his team at Ultimate Plumbing. They re-piped our entire house for us. The team was extremely efficient and had everything completed in 2 days. Very satisfied and would definitely recommend their services!
Kevin Waid
Ryan and Lucas did an amazing job! They arrived on-time, provided up front pricing, kept me updated throughout, and fixed the problem the first time. Will definitely use them again for our plumbing needs.