Ultimate Plumbing & HVAC

Ultimate plumbing did an outstanding job fixing my master shower. Two other plumbers had looked at the issue and indicated they would need to open the wall behind the shower to access the valve. Adam looked at it and said they might be right but it was worth an attempt to see if he could do it. He was able to replace the valve and saved us significant cost by doing so.

Ultimate Plumbing were timely and very professional and their costs was very reasonable. It is the second time I used them and I was just as happy the first time. I definitely recommend calling them if you have any plumbing issues!

Amazing!! Had an emergency, my downstairs flooded with nothing but sewer. I have had Massey Plumbing out here twice over the same toilet not flushing. They seem to never find the problem. This gentleman with Ultimate Plumbing didn’t stop for HOURS until he figured out the problem. It was a pair of tweezers wedged in the pipes! I can’t thank him enough for his dedication and hard work in figuring out the issue when the other company failed to do so. Definitely recommend!

Natalie, Mary and Ryan were all so very helpful and professional I can't say enough about how pleased I am with the experience. Our company generally does the "fixing" so being on the other side where I needed something "fixed" is an uncomfortable place to be, but Ryan stepped right in and took care of the problem in a timely and competent manner. The office staff and technician worked as a team and their help was greatly appreciated!

Excellent service! I had an early morning emergency ( no water at an Airbnb location.) The after/before hours service was UNBELIEVABLE - fast, polite, well informed and professional. They had a technician out in 30 minutes and they kept me abreast of developments the entire time. The pricing for emergency service was so reasonable -I had to double check! Problems fixed quickly and without issue. I would definitely refer this company for superior services!

Said it was going to be $1200, came back it was $4500, didn't fix anything, sent a guy back out 3 days later, he was there 15 minutes, fixed it for 3 days, then stopped working again. A lot of money for bad service.

Had an appointment at 9am, got a call at 8:45 saying Anthony would be arriving in 15 minutes. He arrived right on time and confirmed the diagnoses of the hose faucet being bad super quick! He needed to run to the shop to grab the extra part he needed as it wasn’t a normal part they kept on the trucks. Being conveniently located in Mooresville he was back and fixed the faucet in 45 minutes total. Super happy with the work and will definitely use them again!

I am a small business owner. When I have maintenance issues I appreciate that things get done properly the first time. I have used Ultimated plumbing since 2017. They are the only one I need to call. During, construction, renovation or annual inspection of our backflow.... They always take care of me. They are professional, explain how things will be taken care of and do it quickly.

Joe and his team are fantastic

Great experience and service from start to finish. Our Air Condition was not working and we had a tech at our house within 2 hours. He showed up promptly at 2:00 which was the time they said he would be there and diagnosed the issue and had it fixed in 15 minutes. We were very pleased with the communication, timeliness and service and will definitely use Ultimate Plumbing and HVAC again.

Ultimate Plumbing responded quickly when our hot water heater broke over the weekend. They sent a plumber out within about five hours of us calling, and he was able to bring a new heater the following day (Sunday) to install it. The install wasn't easy with the very cold temps, but we did have hot water that night. There were a few things that required adjusting the next day. The company was very responsive when we had some concerns with the initial setup. Adam came out and spent several hours addressing our concerns. He was very professional, knowledgeable, and spent time explaining the adjustments he made. Overall, we are very satisfied with Ultimate Plumbing. I'm assuming you may be able to get the work done for cheaper elsewhere, but I don't have any reservations recommending the company. They seem to take pride in ensuring the customer is happy with the end result.

We were getting ready for winter and went to put a warming light in our well pump box, and when we lifted the box our bladder tank started leaking, a lot. Of course, this was on a Saturday afternoon! We called about 10 places, and Ultimate Plumbing was the only one available. The dispatcher was able to understand what was going on, so they could send the tech with the right equipment. Their emergency service fee was very reasonable, and someone was at our house with a new tank within two hours. Brandon was very professional, kind, and understanding of our puppy who just wanted to woof at him. He did a great job, explained what he was going to do, showed us the completed work, and cleaned up after himself. I highly recommend these folks for all of your plumbing needs!