Scheduling was quick and easy. Our tech, Adam, was professional, knowledgeable, friendly, and concise. I explained our issue providing what context I could, and after Adam examined everything, he laid out our options.
There was no pressure or sales tactics, the interaction was simply an expert providing knowledge and expertise to a client. Very pleased with the service!! Thank you Adam!
I had a brand new system installed and a second zone. Initially I was having some issues with the zoning not working correctly. While a bit frustrating, I cannot speak more highly of the customer service and response. After a few adjustments, the system has worked wonderfully. Thank you so much for your service, response, quality and customer service!
These guys are great. Most importantly, they stand behind their work and don’t try to rip you off. I only wish I had found them to do our HVAC inspection before we bought our house - maybe then the problems we’ve had would have been caught.
The technician that did the service was very professional, punctual and polite. I have used them several times and once again I was not disappointed. If you are looking for honesty... this is the company.
On recent service call Two of their team tweaked my ductwork after installing the new furnace to improve airflow and reduce vibration. They responded immediately to my request and made the adjustments in one visit. I appreciate their quick follow up and commitment to quality service.
Kent and Kevin were very patient in answering my MANY questions leading up to my decision to replace my HVAC through Kendall Air. They were competitively priced and provided everything they promised. I'm looking forward to working with them in the future.
Great response time. Service tech was a very nice and knowledgeable fellow. He discussed problems and repair options with me. I highly recommend this business!!
Adam was absolutely wonderful. Inspected the outside unit within minutes had options for us to choose from. Completely reasonable and professional. Honest as well!! Highly recommend and will definitely be calling them with any other issues that may come up.
Customer service was lacking. Was suppose to call back, did not. Couldn't explain procedure. No go. RESPONSE: I gave the dispatcher ALL information. A date wasn't confirmed. I was told someone would call. I can go to the audio! But you're correct, not a good fit because the dispatcher was not friendly. I felt like a bother. Doesn't matter if hottest day, good customer service is FREE!
The company I work for used Kendal Air and I was impressed with them. So, when I came home after vacation to an 85 degree upstairs at 3:30 in the afternoon in July, I called these guys. They had someone to my house in just over two hours. The tech was polite, knowledge, and respectful of property. The repair was done in about an hour, and the pricing, I thought, was incredibly fair. I'd highly recommend them and will use them for all of my future needs.
John Smith-Meyers
Scheduling was quick and easy. Our tech, Adam, was professional, knowledgeable, friendly, and concise. I explained our issue providing what context I could, and after Adam examined everything, he laid out our options.
There was no pressure or sales tactics, the interaction was simply an expert providing knowledge and expertise to a client. Very pleased with the service!! Thank you Adam!
Sherry
I had a brand new system installed and a second zone. Initially I was having some issues with the zoning not working correctly. While a bit frustrating, I cannot speak more highly of the customer service and response. After a few adjustments, the system has worked wonderfully. Thank you so much for your service, response, quality and customer service!
Matthew Lyle
These guys are great. Most importantly, they stand behind their work and don’t try to rip you off. I only wish I had found them to do our HVAC inspection before we bought our house - maybe then the problems we’ve had would have been caught.
Robert Riddell
Excellent value, excellent service; I will continue to use Kendal for my hvac needs.
Dorothy Evon
The technician that did the service was very professional, punctual and polite. I have used them several times and once again I was not disappointed. If you are looking for honesty... this is the company.
Sam Hatcher
On recent service call Two of their team tweaked my ductwork after installing the new furnace to improve airflow and reduce vibration. They responded immediately to my request and made the adjustments in one visit. I appreciate their quick follow up and commitment to quality service.
Kent and Kevin were very patient in answering my MANY questions leading up to my decision to replace my HVAC through Kendall Air. They were competitively priced and provided everything they promised. I'm looking forward to working with them in the future.
Chip Chalker
Great response time. Service tech was a very nice and knowledgeable fellow. He discussed problems and repair options with me. I highly recommend this business!!
Karielle Calim
Adam was absolutely wonderful. Inspected the outside unit within minutes had options for us to choose from. Completely reasonable and professional. Honest as well!! Highly recommend and will definitely be calling them with any other issues that may come up.
Tiy N
Customer service was lacking. Was suppose to call back, did not. Couldn't explain procedure. No go. RESPONSE: I gave the dispatcher ALL information. A date wasn't confirmed. I was told someone would call. I can go to the audio! But you're correct, not a good fit because the dispatcher was not friendly. I felt like a bother. Doesn't matter if hottest day, good customer service is FREE!
Lewis Rhodes
The company I work for used Kendal Air and I was impressed with them. So, when I came home after vacation to an 85 degree upstairs at 3:30 in the afternoon in July, I called these guys. They had someone to my house in just over two hours. The tech was polite, knowledge, and respectful of property. The repair was done in about an hour, and the pricing, I thought, was incredibly fair. I'd highly recommend them and will use them for all of my future needs.