Berico Heating and Air Conditioning

Adnane discovered, and Steve helped get a serious issue with my Dad's unit resolved! New HVAC Unit, here we come!! Thanks for the time in explaining options and answering all our questions!! We Greatly appreciate it!!!!
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My experience with Berico was top notch.
Rodney the specialist came to speak to me and discuss which unit I wanted. So yes I had educated myself beforehand so that I could make a good decision based on what they had available.They were very friendly and helpful right from the start. The appointment was set and Chaz & Rod got right to work @ 8:00 am. the next day.There were no problems at all which made for a good day. By noon the installation was complete and I was very pleased.
Thank you Berico for a job well done. 😊
PAH

This company has always been quick to respond in a very timely manner. We have enjoyed doing business with them.

Furnace would not come on. Called Berico and requested that they send someone to check it out. We requested technician Anthony Thatch as he had been here before and provided excellent, friendly and thorough service. Once more he did not disappoint. He analyzed and fixed the problem quickly and professionally. Thanks Anthony.

They’re polite and professional, and left my house as clean as they found it, although I had to promise not to tell their wives how well they could vacuum!

I called Berico because air was not coming out of 2 of my vents and also my thermostat never reached the number I set it to. I set it for 72 but the house stayed at 78. Service fees can be expensive just for a company to come out. I figure if you are paying 100 they should thoroughly check your system. The technician found a hole in my duct but never checked the temperature of the air coming out of my vents Nothing was checked. It took a month for another technician to finally fix the duct and he actually listened and he took time to check out the vents and said it wasn’t getting cool enough. He said it should have been addressed in the initial call. There were other issues with the initial repair of the duct. Berico set to make their work right by reimbursing some of my money. AND the second technician actually found the problem. My emergency heat was running continuously because it was stuck on. I am so grateful to finally have an answer. No one could find it. The reason I am giving 4 instead of 5 stars is that I feel I should have been reimbursed more money. I paid 100 for that initial service call where nothing was really checked (I was there) and it took a month to finally have someone find the problem. Since it was a month, that was $300 for my power bill. I feel some of that should have been reimbursed because the problem could have been fixed much sooner, saving me yet another high power bill, had the technician really gave me my money’s worth for the initial visit. At least reimburse the $100. But I am so grateful the other technician found the problem. And they really did own up to the initial job that wasn’t done correctly, that shows integrity. I would recommend them.

**your records are incorrect, you refunded $250 plus the $60 for my handyman who did the temporary fix after you came out

I've been a customer for several years, and Berico has been great to do business with. They are very quick to respond to our needs when we call. Their staff is always a pleasure to work with, and their service is always awesome and trustworthy. I'd most definitely recommend Berico!

We had an incredible experience with Berico! After being let down by another propane provider, the team at Berico got our new tank set and filled in two days! Both women I spoke with were amazing. Highly recommend!!

Nate was professional and polite, explained what was done and made recommendations, provided a paper copy of the visit... very satisfied!

From sales to installation, I am very impressed with Berico. They were ready to replace my AC and Furnace in only one day. The crew was excellent, cleaned everything up and provided a great review of their work. They also provided the paperwork for my rebates and will take care of getting them processed. Very happy with my first time experience…and it won’t be my last!