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  • On-site services

Berico Heating and Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sunshine

Unit lost pwr due to blown fuse. New installation, just a couple months old. Responded within an hour fixed within 30 min. Very courteous and professional.

Large Farva

When making the appointment the ladies in the office were very friendly and informative. I scheduled my appointment for 10am. The day of the appointment, I get a call at 7:30. From a technician saying they are at my house ready to work. I informed them the appointment was for around 10. He then snapped at me, half yelling, "No! I'm here to do it now!" I told him him earliest I could be there is 9:30. He said I would have to reschedule. After dropping the kids off for school, I went back to the office to get it all straightened out. Once I got to the office and explained what happened, the ladies were very apologetic, and jumped into high gear to resolve my situation. Within the hour I had a new appointment. For the same day, and only a couple of hours later than originally scheduled. Anthony, the technician they sent, was extremely knowledgeable, and one of the nicest people I have ever met. He explained everything before he did it and gave me time to ask questions so I could understand what was going on. With the office teams swift actions paired with Anthony's professionalism they went from losing a customer to gaining my confidence and I will recommend them to anyone needing service.
Thank you very much

Zachary Katterjohn

This family owned company has been in business for 100 years and it shows! Throughout every department (HVAC, lubricants, heating oil, and propane), their staff is friendly, professional, and dedicated to making every interaction a positive one. I'm proud to be a part of a company who cares so much for their community.

Todd Stiffler

I had used Berico with my rental previously for fire logs and they were great. I have since sold my rental but have decided to use them on my home for AC maintenance. They did not disappoint and took their time with my units. Recommended.

Xiaowen Qin

My 3 year old AC system stops cooling and Berico sent Daryll. H to inspect my AC. Daryll is very knowledgeable and professional. He replaced the dead capacitor with a new one, and checked the other parts of the unit to make sure everything is fine. He also answered all my questions very well. I really appreciate his service.

Leigh Wilkes

I've worked at Berico for almost a decade and love. This is a locally family owned business which is important to me. The Berry's treat the people that work for them like family and not employees.

Daryll Honeycutt

Berico is a great company to work for. Family owned for 100 years and many more to come. I recommend Berico to everyone I know for all HVAC and fuel needs!

Doris Grant

We have used Berico for years! Good, reliable, dependable service. Technicians are always on time and explain everything that was done during their visit.

Loretta Martin

When I decided to replace the company that had provided heating and air services at my residence for over 30 years, I contacted Jeff Nance at Berico to make the switch. He and others at Berico gave me personal assistance through the entire process. All employees who worked on removing the old underground tank belonging to the former provider and installing a new above-ground tank were professional, efficient, and knowledgeable. I have been pleased with the result of this transfer to Berico and the savings on price per gallon from Berico.

Meredith Curry

Service performed: Gas Logs Maintenance
The service provider arrived earlier than expected, but he called before coming over to let me know he was on the way. He did whatever it took to get logs cleaned and ready to go.
The logs had not been used for several years, so before doing anything, I needed to be sure they had been inspected, cleaned and pilot light was lit. All went well, so I can feel confident that when/if I want to use them again, they are ready to go.

Job well done! Thank you, Berico.

Meredith

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