Bain Oil / Bain Heating & Air Conditioning

The techs from Bain arrived on time, introduced themselves, and observed social distancing.
They were quick to diagnose and resolve my issue. Price was very reasonable.

Was efficient and friendly. Except my name is Ron not Don

i am have a real BAD experience with this company. called bain 2 month ago or so. goodman heat unit stopped.
after they came in and checked it they said the gas valve was bad and needs to be replaced.
i was chrged 79 $ for diagnosis and 321 dollars for a gas valve . i thaught they were honest about the price. their worker was unfriendly and started making jokes about the unit that is piece of junk( Bain installed the units 7 years ago!!!). i checked the price of the gas valve two days later and found it not any near the 321 dollars . same model same sku for the valve cost including free shipping is 49.95$. anyone with no knowledge at all can install the valve in 5 minutes.
i printed the prices on the internet and took it to them on spring garden. all claimed the person who handel your complaint is not here and asked me to leave name /phone number and will call that day before 5pm. "you guessed it right" never called and will not.
just piece of advice don't trust this company neither be fooled by the " customer comes first" on their door step neither be fooled by "Former Mayor" they use on ther website to attract your business. i am very pissed off of them .very unprofessional. taking advantage of the situation is Not a good thing.
this a true experience and i stand behind it. i have the receipt and i wil post it online whenever possible.

Bain has been great, from the first time we had them out. Morgan is a great tech, and always makes sure we are taken care of.

I have used Bain Heating and Air for a long time. They installed my HVAC unit in 2010.
They have a bi-annual service plan that takes the worry out of taking care of it. Just love them! 💕

The mechanic answered all my questiins and explained how they have changed their procedures to ensure customers’ safety. He checked and cleaned my AC without coming into my house. I am much relieved.

I’ve called on Bain for the two homes that I have owned in a Summerfield and they do an outstanding job before, during, and after the service call. Friendly, helpful, honest, and prompt!

I'm a long time customer and have nothing but good words for Bain Heating & Air. They've always been very professional in our interactions and offer a service that I value. 5 stars!!!

I have always had excellent, dependable service with Bain. From the office workers to the service staff, everyone is helpful and makes every effort to provide superior help. I appreciate the superior service they provide.

I do not recommend Bain, the installer made me feel super uncomfortable.