Bain Oil / Bain Heating & Air Conditioning

We had a very positive experience with Bain. Don is GREAT! He came out to give an estimate and was very friendly and acknowledged our dogs to make them less nervous and barky. Don also got back with us multiple times about our scheduled installation and answered any questions in a very relaxed way, didn't make us feel rushed like other companies do. I liked that they took installation appointments through the main office (apparently other companies don't for some reason) so it was really easy and quick to set up. Megan set up the appointment with us and she was very friendly as well. The guys who installed the unit were done within 5 hours and did a very clean job. And now we have a great new unit that cools the house wonderfully.

Best service call I have ever had. Look forward to many years with this company.

Our heater just stopped working of course on a very cold night. We called Bain late evening and they came out 30 minutes later. Our heater need some tedious repairs. They had our heater up and running two hours later. They remained 6 feet away with a mask on, took covid precautions. Very professional and very nice. They are very honest too. They could of told us we needed a new heater now to try to make a sale since we have such an old heater but they told us it still has a little life left in it but to be aware that it won't be far from needing to be replaced. We use them to get our heating oil. This is the first time we used them to repair our heater. We highly recommend them!!!! We won't use anyone other than Bain.

Everyone was great. Called after hours with a semi emergency, my phone was answered and I was called back first thing in the morning as promised. Worked us in the same morning.

Bob had it figured out and the furnace fixed within an hour. He was very personable and informative: took pride in explaining what was wrong and went out of his way to make sure there was nothing else about to give up on our older unit.

Highly recommend!

We have been using Bain Oil and Bain Heating and Air for over 20 years. Their service team is excellent and very knowledgeable and the office staff bend over backwards to assist the customers.

Jack Smith

I've been a customer of Bain since 2007. They are like family that I see twice a year. Once in the Spring and again in the Fall for HVAC maintenance. Great company with highly trained professionals. Please don't hesitate to make them a part of your family too. Welcome to the Bain Family Miguel!

The technician was on time, professional, and efficient. He followed all social distancing and mask wearing protocols recommended by the CDC. He also was the technician to do the maintenance on my oil boiler this past fall and gave very good recommendations for keeping my boiler running smoothly for years to come. I could not ask for a better company with more honest, caring workers. Thanks Bain!

Bain could not get to me for over a week but when they were able to get to my home, they were represented by a gentleman named David. David was prompt and wasted no time analyzing and diagnosing my air conditioning needs. He took the time to answer all of my questions and communicated with me on my level. He was thorough and efficient and Bain is fortunate to have such a person representing them. If all of their employees are this efficient then you will not go wrong choosing Bain Heating and Air!

First of all they worked me in since the hours I work are difficult to make an appointment... I really do appreciate that! My service person Morgan came, cleaned the unit very well to see why it was not cooling like it should be. It had been on 74 as it didn’t seem to want to go to 72. By the time he was done the AC is at 72! Hopefully it will be able to maintain the temperature. Thank you again Bain and a special thanks to Morgan 😃 oh and you’ve been servicing my unit for 10 yrs!!

I have been a loyal customer of Bain for a very long time. I have been very happy with their professionalism and attention to detail. Their installers are top notch.