JD Service Now

The tech did a great job installing a new water filter unit and put in shutoff valves. We would highly recommend JD Service Now.

Josh was very professional, informative and knowledgeable. He truly is the best of the best and I am very lucky that someone referred him to me! I have not had the best luck with HVACs in the area and Josh has been unbelievable!! 1000% recommend. Thank you again Josh

Shane did a great job explaining what was entailed in the system cleaning and why it was so important. He was punctual, courteous, and thorough. As always, the JD Service worked with us to keep the service as cost effective as possible. Very pleased!

Outstanding service from the first call to completing the job! Very informative over the phone and Nick arrived on-time and was very professional and answered all questions relating to a hot water heater issue that he corrected. Thank you JD for the awesome service!

Had some issues with the water heater. After some research for services, I found JD Service Now. Call them and with a quick and attentive respond they sent one of their expert, in this case, Mark Coble. Mark was very professional and very happy to answer every question. He was very thorough on the service that was needed and explain the complete job. After a few minutes he came up with several options and packages that went from a simple but right solve to a more complete and added features for a more secure system. Their prices were right on point, plus the service and attention, I decided to go with them. But nothing is done till is done. It was a difficult job, a 75 gallons tank in a 3rd floor attic, it's no easy task. The day of installation Mark came with an assistant and they did an excellent professional job. The job was very clean and on time. At the end he take some time explaining again the job done. EXCELLENT!!! Fully recommended!

Theron evaluated a main sewer line plumbing issue for me. I obtained multiple quotes with recommendations and Theron was not only the most thorough with his inspection and evaluation, but also provided a few options to consider. The pricing was competitive and reasonable as well over the other companies.

Technician took the time to explain all service performed and why. He did not try to pressure me into sales I didn't. He didn't use scare tactics about my system.

Shane did a great job on our HVAC system. He was honest and helpful about what needed to be done without pushing services. Would recommend again.

We were very impressed with everything from setting up the appointment, their systems & reminders, the friendliness/knowledge/helpfulness of the tech, and the final job. Even the people on the phone seem very well trained and friendly :-)

We had a leak at our hot water heater and also knew it was too old. The tech did find one other plumbing regulator that wasn't up to specs for the City of Durham, and we were glad to get it and those parts of the house water main shutoff upgraded.

They replaced it all VERY quickly that day, with minimal interruption to our lives.

The tech came right on time, sent a message so we knew who was coming, and we got good instructions on upkeep of our new hot water heater after the job was done.

I'm able to do normal homeowner work, and *could* have put a hot water heater in myself... but when I see just how clean/professional the work was performed, it was better than what I can do for sure, and saved me a day of hassles and running to the hardware store. So I'm glad we just hired someone.

Tip: don't miss the coupons on their website... mine was even $50 better than the one the tech knew about on his iPad estimate. And I usually don't get service plans, but for our situation (already needing a repair,) and with the 10% off on this job, it seemed a pretty decent value.

Although the company couldn't fix my particular problem, Christopher found me some companies that might be able to help. (He was also great with my dog!) What helps a new resident like me is that I now have found my plumbing and electrical help when I need it.