AC went out over before Memorial Day weekend and my usual repairman told me the unit could not be repaired and I would need to replace the unit at a cost of $4k but would have to wait until after the holiday. I called All City on Sat evening and they came out Sun am and repaired it on the spot for $350. Excellent service!
Jeff and the whole install crew was great. Started out with a free 2nd opinion on needing a whole new heat pump. He stuck around and answered all my questions explaining why it was really the only option. Even though the county was a real PITA, Jeff handled it all and made it as simple as possible. Good folks.
The service technician was very clean cut and well spoken. He was friendly and knowledgeable. They were able to schedule my appointment the same day and the work was completed quickly.
Tim was on time and knowledgeable about all of the services he was performing. He completed them quickly and thoroughly and explained all of the costs and maintenance he performed.
This was a great experience from the first phone call all the way through the final signature. Sales provided exactly the right amount of information and follow up, and the installers were professional, clean and respectful. These guys do it right!
Really all of the above. Martin was so kind to come out so soon. My husband is on oxygen and when the AC stopped working it was dangerous. All City also worked with our warranty. Really great people from the kind lady who answers the phone to Martin getting the AC up and running. Thank you.
K Niven
AC went out over before Memorial Day weekend and my usual repairman told me the unit could not be repaired and I would need to replace the unit at a cost of $4k but would have to wait until after the holiday. I called All City on Sat evening and they came out Sun am and repaired it on the spot for $350. Excellent service!
Andrew Bowen
Jeff and the whole install crew was great. Started out with a free 2nd opinion on needing a whole new heat pump. He stuck around and answered all my questions explaining why it was really the only option. Even though the county was a real PITA, Jeff handled it all and made it as simple as possible. Good folks.
Will Pierce
The service technician was very clean cut and well spoken. He was friendly and knowledgeable. They were able to schedule my appointment the same day and the work was completed quickly.
Josh Morgan
Tim was on time and knowledgeable about all of the services he was performing. He completed them quickly and thoroughly and explained all of the costs and maintenance he performed.
Tamara Zwick
Ernie was extremely professional and helpful with fixing our HVAC. He gave us many options on how to fix our unit. I highly recommend Ernie!
Burt Baskett
This was a great experience from the first phone call all the way through the final signature. Sales provided exactly the right amount of information and follow up, and the installers were professional, clean and respectful. These guys do it right!
Judy Cassis
Really all of the above. Martin was so kind to come out so soon. My husband is on oxygen and when the AC stopped working it was dangerous. All City also worked with our warranty. Really great people from the kind lady who answers the phone to Martin getting the AC up and running. Thank you.
rick matthews
Tim did a excellent job repairing and cleaning my system. I am happy with his service and will request him in the future
Jeff Sutton
Michael was great. Analyzed the problem and resolved it quickly. Very courteous and just a good experience.
Terry Fallatt
Wonderful job troubleshooting a loose wire on my thermostat in the attic! Didn’t try and sell me anything I didn’t need!!!! Thank you Tim!